Job Description
Pay Range: $40/hr - $45/hr
Responsibilities:
- Manages workers' compensation claims, determining compensability and benefits due on long-term indemnity claims, monitoring reserve accuracy, and filing necessary documentation with state agencies.
- Develops and manages claims' action plans to resolution, coordinates return-to-work efforts, and approves claim payments.
- Approves and processes assigned claims, determines benefits due, and manages action plans according to the claim or client contract.
- Manages subrogation of claims and negotiates settlements. Communicates claim actions with claimants and clients.
- Ensures claim files are properly documented and claims coding is correct.
- May process complex lifetime medical and/or defined period medical claims, including state and physician filings and decisions on treatments recommended by utilization review.
- Maintains professional client relationships.
Qualifications
Education and Licensing:
- Bachelor's degree from an accredited college or university preferred.
- Four (4) years of claims management experience or an equivalent combination of education and experience required.
Skills and Knowledge:
- Working knowledge of regulations, offsets and deductions, disability duration, medical management practices, and Social Security and Medicare application procedures as applicable to the line of business.
- Excellent oral and written communication, including presentation skills. PC literate, including Microsoft Office products.
- Analytical and interpretive skills. Strong organizational skills.
- Good interpersonal skills and excellent negotiation skills.
- Ability to work in a team environment.
- Ability to meet or exceed service expectations.
Preferred/Needed Skills:
- Minimum of 3+ years as an indemnity examiner handling workers' compensation claims.
- Prior public entity experience is preferred but not required.