Claims Adjuster Workers Compensation - Florida

Gallagher; Orlando (FL); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(k) and Roth options

Flexible work hours

Training programs

Paid parental leave

Digital mental health services (Talk空间

Job summary

A leading insurance services provider is seeking a Claims Adjuster for Workers Compensation to handle complex claims remotely. Ideal candidates will have at least 3 years of adjusting experience and knowledge of specific jurisdictions. This position includes competitive salary and comprehensive benefits starting from day one.

Qualifications

• Minimum 3 years’ experience adjusting workers-compensation claims.
• Knowledge of FL, GA, NC jurisdictions.
• Active adjuster’s license for the states handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Analyze claims exposure and plan the proper course of action.
• Provide exceptional customer service to claimants.
• Investigate and resolve complex workers-compensation claims.
• Handle claims consistently with client and corporate policies, procedures, and standard methodologies while meeting statutory, regulatory, and ethical requirements.
• Document and communicate claim activity timely to support the outcome of the claim file.
• Investigate, evaluate, and resolve complex workers-compensation claims using analytical skills to reach informed decisions and bring claims to resolution.
• Partner with clients to deliver innovative solutions and enhance the claims-management process.
• Think critically, solve problems, plan, and prioritize tasks to best serve clients and claimants.

Skills

Claims management experience

Analytical skills

Communication skills

Organizational skills

Education

High School Diploma

Bachelor's Degree

Tools

Claims software

Job description

Claims Adjuster – Workers Compensation (Florida)

Employer: Gallagher

Location: Fully remote (FL, GA, NC)

Introduction

At Gallagher Bassett, we are there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. If you are passionate about empathy, precision, and partnership, you’ll find a high‑performance culture that values teamwork, encourages curiosity, and celebrates impact.

Overview

• Jurisdictions: FL, GA, NC
• Licenses: Florida adjuster licenses
• Remote role: Fully remote

Responsibilities

• Apply claims‑management experience to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties to ensure effective communication and resolution.
• Provide exceptional customer service to claimants, exhibiting empathy throughout the claims process.
• Handle claims consistently with client and corporate policies, procedures, and standard methodologies while meeting statutory, regulatory, and ethical requirements.
• Document and communicate claim activity timely to support the outcome of the claim file.
• Investigate, evaluate, and resolve complex workers‑compensation claims using analytical skills to reach informed decisions and bring claims to resolution.
• Partner with clients to deliver innovative solutions and enhance the claims‑management process.
• Think critically, solve problems, plan, and prioritize tasks to best serve clients and claimants.

About You

Ideal candidates will have:

• Minimum 3 years’ experience adjusting a workers‑compensation desk, including lost time/indemnity and litigation.
• Knowledge of FL, GA, NC jurisdictions.
• Active adjuster’s license for the states handled.
• Strong analytical, communication, and organizational skills.

Required Qualifications

• High School Diploma.
• Minimum 3 years of related claims experience.
• Appropriately licensed and/or certified in all states in which claims are handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired Additional Qualifications

• Bachelor’s Degree.

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. On top of a competitive salary, we provide a wide range of benefits.

Minimum core benefits include:

• Medical/dental/vision plans, effective day one.
• Life and accident insurance.
• 401(k) and Roth options.
• Tax‑advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.

Additional benefits include:

• Digital mental health services (Talkspace).
• Flexible work hours.
• Training programs.
• Gallagher Thrive program—digital fitness and wellness resources.
• Charitable matching gift program.
• And more.

Equal Employment Opportunity

Gallagher embraces diversity and inclusion. We are committed to equal employment opportunity for all qualified applicants. We prohibit discrimination based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other protected characteristic under applicable law.

We provide reasonable accommodations for qualified individuals with disabilities unless it would impose undue hardship on the business.