Claims Adjuster Trainee, Minnesota

RippleMatch Inc.; Saint Cloud (MN); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Paid time off, including volunteer time off

Career development and tuition assistance

Job summary

RippleMatch Inc. is looking for a Claims Adjuster Trainee in Minnesota. In this role, you will learn to support customers after accidents by resolving claims efficiently. The position is hybrid, requiring in-office work two days a week, leading to a flexible environment aimed at professional growth.

Ideal candidates should have relevant work experience or a degree. The supportive team environment will help you develop essential skills while providing comprehensive training on insurance processes.

Qualifications

• Minimum of three years of relevant work experience or a Bachelor's degree.
• Two years of relevant work experience and an Associate degree are acceptable.

Responsibilities

• Determine coverage for claims.
• Assess liability for damages.
• Conduct interviews with customers and witnesses.
• Manage vehicle repairs with appraisers.
• Negotiate claims settlement.

Skills

Customer service

Negotiation

Liability determination

Interviewing skills

Education

Bachelor’s degree

Associate degree with two years relevant work experience

Job description

Claims Adjuster Trainee- Minnesota

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & Responsibilities (upon completion of training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

• Three years of relevant work experience OR
• Bachelor’s degree OR
• Two years relevant work experience and an associate degree

Additional Information

• Schedule: During Training: Monday – Friday, 8:30 am – 5:30 pm for the first three weeks of training. At week four, hours shift to Monday – Friday, 9:00 am – 6:00 pm. Hours may vary slightly depending on location.
• Location: roles may be available for any of the locations listed on the application

Compensation

• Once you complete training and pass any necessary testing requirements, your salary can be between the range listed in this posting (commensurate to experience), however, during training, you’ll be paid hourly based on your annual salary.
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

Equal Opportunity Employer