Claims Adjuster Trainee

Progressive; Modesto (CA); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

401(k) match

Healthcare benefits

Paid time off

Volunteer time off

Flexible spending accounts

Life insurance

Job summary

Progressive in Modesto, CA is seeking a Claims Adjuster Trainee. You’ll learn how to help customers get back on the road after an accident, handling calls and the claims process from start to finish with coaching from a collaborative team.

The role is hybrid: two in-office days chosen by local leadership, and three days remote or in-office. You\'ll receive in-depth training on property damage, insurance contracts, and career development within Progressive.

Qualifications

• Three years of work experience
• Associate's degree and two years work experience
• Bachelor's degree

Responsibilities

• Determine coverage
• Determine liability (who's at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Skills

Interviewing

Negotiation

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a heavy case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.

Location: Modesto, CA - Ideal candidate will reside in/or surrounding area

Duties & responsibilities

• Determine coverage
• Determine liability (who's at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Minimum qualifications

• Three years of work experience
• {OR} Associate's degree and two years work experience
• {OR} Bachelor's degree

Schedule

Monday - Friday, 8:30am - 5:30pm for the first 3 weeks. Monday - Friday, 9:00am - 6:00pm after, depending on business need.

Compensation

• $28.61 - $30.53/hour depending on location and experience
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.