Claims Adjuster Senior - Litigation

Progressive; Modesto (CA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching up to 6%

Medical, dental & vision

Paid time off

Wellness programs

Life insurance

Job summary

Progressive is seeking a senior claims specialist in a hybrid U.S. role primarily located in California. The position focuses on investigating high-risk injury claims, including attorney-represented cases, and coordinating with police, medical professionals, claimants and others to assess coverage and liability.

The role offers a flexible hybrid schedule with four days per month in-office and ongoing coaching from a supportive team to advance your career in claims handling.

Qualifications

• Five years in relevant work experience with two in claims handling
• Two years in claims handling and a bachelor’s degree
• Four years in relevant work with two in claims handling and an associate degree

Responsibilities

• Investigate high-risk injury claims, including attorney-represented cases
• Consult with police officers, medical professionals and claimants
• Determine coverage, liability and total claim value

Skills

Negotiation

Customer service

Organization

Problem solving

Communication

Discovery tools

Education

Bachelor's degree

Associate degree

High school diploma

Tools

Discovery tools

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

This position is available in Riverside, Irvine, San Diego, Pasadena, Torrance, Woodland Hills, Fresno, Modesto, Concord, Sacramento, CA.

As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims – which may be attorney represented or have additional litigation features – you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Minimum qualifications

• Five years of relevant work experience with two years in claims handling OR
• Two years in claims handling and a bachelor’s degree OR
• Four years of relevant work experience with two years in claims handling and an associate degree

Preferred skills

• Ability to quickly build rapport and successfully effect settlements and strong negotiation and customer service skills
• Excellent organization and problem-solving skills along with ability to multi-task and prioritize
• Demonstrated proficiency analyzing coverage and liability
• Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
• Experience handling Auto Litigation claims

Compensation

• Based on location and level of experience
  • Fresno, Irvine, Riverside, San Diego,Modesto, Sacramento:You will be paid $36.00 - $47.00/hour
  • Concord, Woodland Hills, Pasadena and Torrance: You will be paid $39.00 - $51.00/hour
• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.