Job Description:
Essential Functions:- 60% Proactively investigate and perform adjustments of claims.
- Ensure claims are handled within authority limits, and in line with standard procedures and guidelines.
- 20% Updates claims audit records by entering, verifying, and securing data.
- 10% Settle standard/complex claims through payment or denial.
- 5% Provides claims audit information and reports by collecting, analyzing, and summarizing data and trends.
- 5% Improves claims adjustment job knowledge by attending training sessions
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level:
- High School Diploma or GED.
Experience:
- 5+ years claims experience and complete understanding of all systems, policies and procedures.
Knowledge, Skills and Abilities:
- Experience with Inter-Plan Teleprocessing System (ITS) Claims.
- Ability to analyze information gathered from investigation.
- Excellent communication skills both written and verbal.
- Ability to recognize, analyze, and solve a variety of problems.
- Skill in completing assignments accurately with attention to detail.