Claims Adjuster, Personal Lines

8AK American Hallmark General Agency; Dallas (TX); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Hallmark Financial Services in the Dallas–Fort Worth area is hiring a claims adjuster for our early settlement team in the personal lines auto division. The role investigates, negotiates, and resolves claims of low to moderate complexity in line with established procedures and state regulations.

Candidates should have a bachelor’s degree and 0–5 years of related experience; TX adjuster license preferred. Hybrid work in-office requirements apply within the DFW metroplex.

Qualifications

• Bachelor’s degree from a four-year college or university.
• 0-5 years related experience and/or training
• Equivalent combination of education and experience.
• Personal lines adjusting experience preferred.

Responsibilities

• Investigate coverage and determine liability based on a complete investigation of the facts of the loss from all parties.
• Resolve property damages.
• Control rental and settlement of total loss vehicles.
• Explain basis for decisions made, and when necessary, negotiate the value of the loss.
• Obtain proper paperwork or releases and maintain diary of pending files.

Skills

Attention to detail

Team player

Communication skills

Customer service oriented

Organized

Multilingual

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Description: We are hiring! We are looking for a claims adjuster for our early settlement/fast track department.

Candidates must be located in the DFW metroplex and available to work in the office (Hybrid Schedule). This is our personal lines (auto) division.

Job Summary

Investigates, evaluates, negotiates and resolves claims of low to moderate complexity through effective research, negotiation and interaction with insured’s and claimants in accordance to established claims procedures and state regulations.

Essential Duties and Responsibilities

• Investigate coverage and determine liability based on a complete investigation of the facts of the loss from all parties.
• Resolve property damages.
• Control rental and settlement of total loss vehicles.
• Explain basis for decisions made, and when necessary, negotiate the value of the loss.
• Obtain proper paperwork or releases.
• Maintain diary of pending files and update information to ensure a record of claims with continual review and monitored progress.

Education and/or Experience

• Bachelor’s degree from a four-year college or university
• 0-5 years related experience and/or training
• equivalent combination of education and experience

Personal lines adjusting experience preferred.

Knowledge/Skills

• Detail oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties.
• Ability to analyze and problem solve, working closely with others to coordinate and complete projects.
• Excellent oral, written and interpersonal communication skills.
• Must be customer service oriented, highly organized and efficient.
• Multiple language skills a plus.
• Computer Skills Advanced Microsoft Office Skills Ability to learn multiple software applications

Certificates, Licenses, Registrations

• TX Adjuster License

Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.