Claims Adjuster II | PA, DE, CT

EMPLOYERS; United States; Remote; USD 54,000 - 75,000; Full time

Job summary

Join EMPLOYERS as a Workers’ Compensation Claims Adjuster II and manage claims with moderate medical and indemnity exposure. This remote role requires experience in handling work comp claims primarily in Pennsylvania, Delaware, and Connecticut, along with strong communication skills and a dedication to customer service. Candidates should possess a high school diploma and preferably a Bachelor’s degree, contributing to our core values of integrity, collaboration, and innovation in a supportive environment.

Qualifications

• 2 - 5 years claims adjusting or insurance experience required.
• Knowledge of workers’ compensation laws necessary.
• Self-motivated with strong multi-tasking abilities.

Responsibilities

• Manages workers’ compensation claims with moderate exposure.
• Analyzes case facts to establish timely and accurate case reserves.
• Evaluates and pays benefits in compliance with procedures.

Skills

Excellent communication

Customer service skills

Analytical skills

Problem solving

Decision-making skills

Education

High school diploma or equivalent

Bachelor’s degree or equivalent business experience preferred

Job description

Workers’ Compensation Claims Adjuster II - PA, DE, CT | 100% Remote Opportunity

General Summary

The Claims Adjuster II is responsible for timely and accurate management of workers’ compensation claims with moderate medical and indemnity benefit exposure, including litigation.

This opportunity will require work comp claims adjuster experience in Pennsylvania, Delaware and Connecticut.

Essential Duties and Responsibilities

• Completes initial contacts to obtain necessary additional information, verify coverage, determine compensability and develop of plan of action. Completes and maintains accurate claim system data.
• Analyzes case facts to establish timely and accurate case reserves using knowledge of medical disabilities and related costs, as well as judgment of extent of disability.
• Provides timely and appropriate customer service within established best practices. Maintains ongoing professional communications with all internal and external customers.
• Accurately evaluates and pays benefits in compliance with statutory and company procedures and guidelines. Files appropriate state forms, as needed.
• Proactively coordinates and monitors medical treatment to continue to move the claim forward. Uses resources, internal and external, to contain costs and manage exposure.
• Reviews and analyzes legal exposures. Collaborates with defense attorneys to manage legal issues. Proactively mitigates exposure to litigation, prices up claims for settlement and works within authority to resolve claims.
• Regularly reviews caseload and proactively takes action to guide claims efficiently and effectively to closure.
• Other duties as assigned.

Requirements

• 2 - 5 years claims adjusting or insurance experience.
• Excellent communication and customer service skills and knowledge of an imaged environment.
• Demonstrated knowledge of workers’ compensation laws and ability to adhere to statutes, regulations and company policies and practices, as well as related claim management procedures/protocols.
• Self-motivated with excellent analytical, problem solving and decision-making skills. Strong ability to multi-task and prioritize.
• High school diploma or equivalent required.
• Equivalent combinations of education and experience may be considered.

Certification

• If state certification or license is required, must meet requirements and obtain certification within state mandated timeframe and maintain any required license through continuing education.
• WCCP, AIC, ARM, CPCU or other insurance certification preferred.

Education

• Bachelor’s degree or equivalent business experience preferred.

Work Environment/Physical Demands

• This role is REMOTE friendly, and only open to candidates currently located in the United States.
• It requires a suitable space that provides a private and quiet workplace.
• Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
• Travel: May be required to travel to off-site location(s) to attend meetings, as necessary.

Salary Range: $54,000-$75,000 and a comprehensive benefits package, please follow the link to our benefits page for details!https://www.employers.com/careers/our-benefits-and-perks/

About EMPLOYERS

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. #LI-Remote