Claims Adjuster-Auto Subrogation

Gallagher Bassett; Mechanicsburg (Cumberland County); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher Bassett is hiring for a remote Subrogation Claims Specialist role supporting auto subrogation across all states. The position emphasizes empathy, precise analysis of claims exposure, and coordinated communication with clients and claimants.

The role requires a high school diploma with 2+ years of related claims experience; licensure or certification per state requirements is preferred. A background in auto subrogation and solid computer/claims software skills are essential.

Qualifications

• High school diploma and 2 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
• Auto Subrogation background. Extensive knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Apply claims management experience to analyze claims exposure and decide the proper course of action.
• Interact with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants on behalf of clients with empathy throughout the claims process.
• Handle claims in accordance with client and corporate policies, procedures, and standard methodologies.
• Document and communicate claim activity timely to support the claim file outcome.

Skills

Auto subrogation

All-states claims

Customer service

Education

High School diploma

Tools

Claims software

Job description

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

• Jurisdictions: All states
• Licenses: Not required, but prefer adjuster license (all lines)
• This role is eligible for fully remote work
• Auto subrogation desk

How You'll Make An Impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

• Claims Background: Minimum of 2 years' experience handling auto subrogation claims
• Jurisdictional Experience: All states
• Active Adjusters' licenses: Not required, but preferred to have either all lines or auto adjusters license

Requirements

• High school diploma and 2 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
• Auto Subrogation background. Extensive knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Preferred

• Bachelor's degree preferred

Compensation And Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)