Claims Adjuster – Attorney Represented Injury

Progressive; Spokane Valley (WA); Hybrid; USD 4,173,000 - 5,947,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental & vision

Wellness & mental health programs

Paid time off

Parental & family leave

Career development & tuition

Job summary

Progressive is seeking a claims adjuster specialist to manage attorney represented bodily injury (BI) claims in a hybrid role in WA. You will work with a collaborative team to assess liability, coverage, and damages, negotiate with attorneys, and settle claims while building your claims career.

The position supports reporting to an office for key meetings and training about four days per month, with flexibility for more in-office work if desired, and opportunities for career growth and coaching.

Qualifications

• Four years of relevant work experience with one year in claims handling.
• Associate's degree and three years relevant work experience with one year in claims handling.
• Bachelor's degree and one year in claims handling.

Responsibilities

• Determines coverage and liability
• Negotiate with claimants or their attorneys
• Settle claims and set reserves
• Estimates cost of treatment or compensation for those injured in accidents
• Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Skills

Auto insurance

Claims experience

Injury claims

Education

Associate's degree

Bachelor's degree

High school diploma

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims adjuster specialist, you’ll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you’ll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Location:

This role is available in Federal Way, Everett and Spokane Valley, WA

Duties & responsibilities

• Determines coverage and liability
• Negotiate with claimants or their attorneys
• Settle claims and set reserves
• Estimates cost of treatment or compensation for those injured in accidents
• Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Must-have qualifications

• Four years of relevant work experience with one year in claims handling
• {OR} Associate's degree and three years relevant work experience with one year in claims handling
• {OR} Bachelor's degree and one year in claims handling
• This position requires a valid driver's license and auto insurance.

Preferred skills

• Auto and/or commercial insurance experience
• 12 months injury claims experience

Compensation

• You'll be paid $30.29 - $39.23/hour depending on experience for Spokane Valley area
• You'll be paid $33.37 - $43.17/hour depending on experience for Seattle and Everett area
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.