Claims Adjuster – Attorney Represented Injury

Progressive; Phoenix (AZ); Hybrid; USD 63,000 - 82,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company"

Medical, dental & vision

Wellness & mental health programs

Paid time off

Career development & tuition

Job summary

Progressive is seeking a claims adjuster specialist to manage attorney‑represented bodily injury claims. This hybrid role reports to an office about four days a month for meetings and coaching, with the option to work in office more.

Open to candidates near Phoenix, AZ or Henderson, NV. You will determine coverage, negotiate with claimants or attorneys, settle claims, and assess liability, coverage, and damages while developing your career.

Qualifications

• 4+ years of relevant work experience, including 1 year in claims handling.
• Associate's degree plus 3 years relevant experience with 1 year in claims handling.
• Bachelor's degree plus 1 year in claims handling.
• This position requires a valid driver's license and auto insurance.

Responsibilities

• Determines coverage and liability.
• Negotiate with claimants or their attorneys.
• Settle claims and set reserves.
• Estimates cost of treatment or compensation for those injured in accidents.
• Analyze and interpret medical reports, follow‑up with no‑fault parties, and manage claims process to ensure efficient resolution.
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police.

Skills

Negotiation

Liability assessment

Medical report analysis

Independent work

Education

Associate's degree

Bachelor's degree

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims adjuster specialist, you’ll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you’ll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to‑day responsibilities.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in‑office environment, you’re welcome to work in the office more than four days per month.

Open to candidates that live near Phoenix, AZ or Henderson, NV.

Duties & responsibilities

• Determines coverage and liability
• Negotiate with claimants or their attorneys
• Settle claims and set reserves
• Estimates cost of treatment or compensation for those injured in accidents
• Analyze and interpret medical reports, follow‑up with no‑fault parties, and manage claims process to ensure efficient resolution
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Minimum qualifications

• Four years of relevant work experience with one year in claims handling
• {OR} Associate's degree and three years relevant work experience with one year in claims handling
• {OR} Bachelor's degree and one year in claims handling
• This position requires a valid driver's license and auto insurance.

Preferred skills

• Auto and/or commercial insurance experience
• Bodily injury claims handling experience strongly preferred

Compensation

• $63,000 - $81,600/annual based on (100 Geo-A) Arizona
• $69,400 - $89,800/annual based on (110 Geo-C) Nevada
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar‑for‑dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness& mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long‑term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work‑Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H‑1B, O‑1, E‑3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from jobscams, visit our scam‑awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.