Claims Adjuster

Ingram Logistics Services, LLC; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Ingram Marine Group is seeking a Claims Adjuster to join our Nashville area operations. You will investigate incidents arising from marine group activities, assess liability, and coordinate with in-house and outside counsel, insurers, and medical providers to resolve claims.

The role requires strong investigative skills, ability to work independently, and experience with the litigation process. Location options include Nashville, TN or Paducah, KY; confidentiality and equal opportunity

Qualifications

• Excellent interpersonal and communication skills.
• Ability to organize and prioritize multiple projects and tasks.
• Ability to work independently with little supervision.
• Knowledge of investigative techniques.
• Understanding of litigation process.
• Degree required: High School Diploma / GED
• Years of Experience Preferred: 3-5

Responsibilities

• Investigating and managing incidents and events resulting from marine group operations to identify proximate cause and access potential liability on the part of the organization.
• Interfacing with vessel associates, operations managers, customer service representatives, contractors, insurance carriers, medical providers, in-house and outside counsel, and others, as required, in order to investigate and effectively process claims, as well as manage liability exposure.
• Consulting with claimants and medical providers to obtain pertinent medical information to manage claims.
• Maintaining accurate records and notes on all aspects of claims that fall within a manager’s geographic area of responsibility, such as take statements, obtain medical records, hire surveyors, and other relevant tasks.
• Establishing reserves, monitoring expenditures and approving payment of necessary claim related expenses.
• Partnering with in-house and outside counsel to formulate litigation strategy and achieve favorable results for the organization.
• Initiating and monitoring various requested Coast Guard documentation (such as 2692 forms).
• Maintaining claim files and system records.
• Supporting department activities with regular and prompt attendance.

Skills

Interpersonal skills

Communication

Organizational skills

Independent work

Investigative techniques

Litigation process

Education

High School Diploma / GED

Job description

Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transport aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products.

We're committed to being the best at whatever we do. We're continuously growing, adapting, and responding, and we're successful because of the outstanding hard work and creative energy of our associates.

Job Description

Ingram Marine Group is hiring a Claims Adjuster in the Nashville, TN area.

Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues inherent therein, participating in the litigation process with the assistance of in-house and outside counsel, as well as mediating and resolving claims at various times in the process. Claims may involve personal injury/illnesses, property damage, cargo damage and other types of claims.

What You Will Be Doing:

• Investigating and managing incidents and events resulting from marine group operations to identify proximate cause and access potential liability on the part of the organization.
• Interfacing with vessel associates, operations managers, customer service representatives, contractors, insurance carriers, medical providers, in-house and outside counsel, and others, as required, in order to investigate and effectively process claims, as well as manage liability exposure.
• Consulting with claimants and medical providers to obtain pertinent medical information to manage claims.
• Maintaining accurate records and notes on all aspects of claims that fall within a manager’s geographic area of responsibility, such as take statements, obtain medical records, hire surveyors, and other relevant tasks.
• Establishing reserves, monitoring expenditures and approving payment of necessary claim related expenses.
• Partnering with in-house and outside counsel to formulate litigation strategy and achieve favorable results for the organization.
• Initiating and monitoring various requested Coast Guard documentation (such as 2692 forms).
• Maintaining claim files and system records.
• Supporting department activities with regular and prompt attendance.

Qualifications

Knowledge, Skills, & Abilities:

• Excellent interpersonal and communication skills
• Ability to organize and prioritize multiple projects and tasks
• Ability to work independently with little supervision
• Knowledge of investigative techniques
• Understanding of litigation process

Degree Required: High School Diploma / GED

Years of Experience Preferred: 3-5

Additional Information

This position can be located in one of these locations:

• Nashville, TN
• Paducah, KY

All your information will be kept confidential according to EEO guidelines.

If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at [e-mail]

Ingram Marine Group and its affiliates (“Company”) is an Affimative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.