Claims Adjuster

Aspire General; Alabama; Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to delivering affordable specialty auto coverage while maintaining outstanding service. As a Claims Adjuster Trainee, you'll receive comprehensive training to develop the skills necessary for investigating and resolving automobile claims. This entry-level position offers a supportive, fast-paced environment that values your contributions and encourages personal growth. With a commitment to excellence and a focus on teamwork, you'll thrive in a role that emphasizes learning and evolving in the insurance industry. Embrace this opportunity to make a meaningful impact while building a rewarding career.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Company Holidays

Qualifications

• Entry-level position requiring a 4-year degree or relevant experience.
• Strong communication and analytical skills are essential.

Responsibilities

• Complete assigned claims training programs in a classroom setting.
• Investigate and evaluate automobile claims to determine validity.
• Communicate effectively with claimants and policyholders.

Skills

Communication Skills

Analytical Skills

Customer Service Skills

Organizational Skills

Education

4-Year College Degree

1 Year Industry Experience

Job description

Fully Remote • AL, AZ, CA, FL, GA, IN, KS, LA, MA, MI, MS, MN, MO, NV, NJ, NC, OK, OH, PA, TN, TX, WA, WI • Claims

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.

Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.

What You'll Do

Under the close supervision of the Training Supervisor, the Claims Adjuster Trainee performs essential functions to develop skills and knowledge required to investigate, evaluate, and resolve automobile claims. This entry-level position involves comprehensive training in a classroom setting and on-the-job experience to ensure proficiency in all aspects of claims adjudication.

Responsibilities

• Complete all assigned claims training programs in a classroom setting.
• Engage actively in learning sessions, demonstrating understanding of the material covered.
• Investigate automobile claims thoroughly to gather relevant information.
• Evaluate claims to determine validity and potential payout based on policy terms.
• Resolve automobile claims efficiently and timely, ensuring customer satisfaction.
• Ensure ongoing adjudication within company standards, industry best practices, and all regulations.
• Stay updated on regulatory and policy changes.
• Document investigations, evaluations, recommendations, and action plans accurately.
• Maintain detailed records in the claims management system.
• Produce clear, grammatically correct correspondence, reports, and documentation.
• Communicate effectively with claimants, policyholders, and stakeholders.
• Maintain regular and punctual attendance.
• Perform other duties to support the claims department and organizational goals.

Requirements

• A 4-year college degree or at least 1 year industry experience.
• Strong communication and written skills.
• Ability to multi-task and pass a background check.
• Disciplined approach, organization, decision-making, and analytical skills.
• Excellent interpersonal and customer service skills.
• Ability to work in a fast-paced environment managing multiple priorities.
• Ability to achieve performance goals and develop good relationships with staff and clients.
• Professional representation of the company and provision of excellent client service.

Working Conditions

• Non-exempt position with possible alternative work schedules.
• Mandatory overtime may be required.
• Supportive, paperless, technical environment.
• Travel may be required.
• Fast-paced environment requiring accuracy and extended computer use.

Benefits include Medical, Dental, Vision, HSA*, PTO, 401k, and Company observed Holidays.

We are an equal opportunity employer, considering all qualified individuals without regard to race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity, or sexual orientation, in accordance with legal requirements.