Claim Representative (IAP) - Workers Compensation Training Program

Sedgwick; Austin (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading risk management company seeks entry-level trainees for the Claim Representative role. You will undergo a comprehensive training program designed to equip you for a successful career in claims adjusting. Ideal candidates should possess strong customer service skills and may have a degree related to the field. This role offers competitive pay, including a base salary with commission opportunities and extensive benefits.

Benefits

World-class training program

Career development opportunities

Comprehensive benefits package including medical, dental, vision

Qualifications

• Bachelor's or Associate's degree from an accredited college or university preferred.
• Prior education, experience, or knowledge of Customer Service.

Responsibilities

• Attend and complete a classroom claims professional training program.
• Adjust lost-time workers compensation claims under close supervision.
• Process disability claims of minimal disability duration under close supervision.

Skills

Customer Service

Data Entry

Medical Terminology

Education

Bachelor's or Associate's degree

Job description

Overview

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claim Representative (IAP) - Workers Compensation Training Program

Location

PREFERRED LOCATION

Bartlesville, OK

Candidates outside of this geographic region will be considered based on qualifications.

Primary purpose

PRIMARY PURPOSE OF THE ROLE: To be oriented and trained as new industry professional with the ability to analyze workers compensation claims and determine benefits due.

Ideal candidate

ARE YOU AN IDEAL CANDIDATE? We are seeking enthusiastic individuals for an entry-level trainee position. This role begins with a comprehensive 6-week classroom-based professional training program designed to equip you with the foundational skills needed for a successful career in claims adjusting. Over the course of a few years, you’ll have the opportunity to grow and advance within the field.

Essential responsibilities

• Attendance and completion of designated classroom claims professional training program.
• Performs on-the-job training activities including:
• Adjusting lost-time workers compensation claims under close supervision. May be assigned medical only claims.
• Adjusting low and mid-level liability and/or physical damage claims under close supervision.
• Processing disability claims of minimal disability duration under close supervision.
• Documenting claims files and properly coding claim activity.
• Communicating claim action/processing with claimant and client.
• Supporting other claims examiners and claims supervisors with larger or more complex claims as assigned.
• Participates in rotational assignments to provide temporary support for office needs.

Qualifications

Bachelor's or Associate's degree from an accredited college or university preferred.

Experience

Prior education, experience, or knowledge of:

• Customer Service
• Data Entry
• Medical Terminology (preferred)
• Computer Recordkeeping programs (preferred)
• Prior claims experience (preferred)
• State license if required (SIP, Property and Liability, Disability, etc.)
• WCCA/WCCP or similar designations
• For internal colleagues, completion of the Sedgwick Claims Progression Program

Taking care of you

• Entry-level colleagues are offered a world class training program with a comprehensive curriculum
• An assigned mentor and manager that will support and guide you on your career journey
• Career development and promotional growth opportunities
• A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (25.65/hr) USD annual salary. Commission eligible role. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. #LI-Hybrid #LI-Remote

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you\'re excited about this role but your experience doesn\'t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com