Claim Examiner II - Program Claims

markelcorp; Richmond (VA); Hybrid; USD 62,000 - 107,000; Full time

Job summary

Markel Group seeks an experienced claims professional to join our Casualty Division. You will investigate and settle claims, assess coverage, and coordinate with defense counsel across the country.

This role requires strong written and verbal communication, independence, and the ability to manage a caseload while collaborating with underwriters and vendor partners. Occasional travel is expected (10-20%).

Qualifications

• Minimum 4+ years of insurance experience.
• Excellent written and oral communication skills.
• Strong understanding of casualty and excess liability coverage.
• Ability to manage a caseload proactively and independently.
• Willingness to travel 10-20%.

Responsibilities

• Investigate, negotiate and settle non-complex casualty claims.
• Analyze coverage and draft routine coverage communications.
• Manage nationwide litigation with defense counsel.
• Coordinate with underwriting on claims developments.
• Support claims examiners training and development.
• Collaborate with internal partners and vendors.
• Participate in agent meetings and unit initiatives.

Skills

Insurance experience

Communication skills

Analytical thinking

Team collaboration

Travel willingness

Education

Bachelor's degree

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

Responsibilities:

• Investigate, negotiate and settle non-complex primary and excess policy casualty claims including negligence, premise liability, commercial automobile, construction bodily injury, construction defect, product liability, and sexual assault.
• Investigate and analyze coverage under primary and excess casualty insurance policies; make coverage determinations; draft routine coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage claims involving coverage litigation.
• Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist internal business partners, including claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.
• Communicate with underwriting as needed to manage claims and to alert of any significant developments.
• Promptly communicate with management on adverse case developments and provide information on pertinent issues affecting professional liability product lines.
• Proven ability to work in a collaborative team environment.
• Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
• Maintain and adhere to internal guidelines and procedures.
• Ensure proper adherence to internal reporting requirements.
• Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by management.
• Participate in agent related functions and meetings as required.
• Actively participate in the ongoing training and development of the claims examiners.

Requirements:

• Minimum 4+ years of insurance experience required.
• Experience managing, overseeing, and partnering with third-party administrators, managing general agents, and/or managing general underwriters is a plus.
• College degree required and professional designations preferred.
• Excellent written and oral communication skills.
• Sound comprehension of insurance coverage posed by casualty liability and excess liability policies.
• Ability to analyze and convey summations of complex issues both verbally and in writing; recognize alternative approaches and develop action plans.
• Experience in determining contractual obligations, insurance coverage analyses, and investigations. Insurance coverage litigation experience a plus.
• Ability to manage complex litigation, set loss and expense reserves and evaluate settlement values.
• Work collaboratively and as team player willing to assist within the Unit and Casualty Division as needed.
• Ability to proactively and independently manage a caseload.
• Travel required as necessary (approximately 10-20%).

#LI-Hybrid #LI-SY

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The salary range for this position is $62,400 - $107,250. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

All full-time employees have the option to select from mu