Claim Consultant Cyber & Technology

The Hartford; Hartford (CT); Sur place; USD 122 000 - 184 000; Plein temps

Résumé du poste

The Hartford is seeking an experienced Claims Consultant for its Cyber and Technology team in a hybrid or remote capacity. You will manage a caseload of first party and third party cyber and technology claims from inception to disposition, including litigation matters and defense counsel coordination.

Ideal candidates have a Juris Doctorate or equivalent, a minimum of three years handling litigated cyber/tech claims, and strong communication, negotiation, and strategic thinking skills to drive

Qualifications

• Knowledge of both first- and third-party claims a plus
• Bachelor’s degree required; Juris Doctorate degree preferred
• Minimum of three years handling litigated coverage and/or liability cases in Cyber & Technology liability claims

Responsabilités

• Conduct investigations and analyze information learned
• Analyze coverage, liability and damages based on facts
• Handle cyber and technology claims, coordinating with customers, law firms and vendors
• Assist during active cyber incidents and respond to urgent customer needs
• Communicate written positions on coverage and damages to insureds and others
• Set reserves and monitor for adjustments; present cases to management

Connaissances

Oral and written communication

Strategic thinking

Negotiation skills

Technical claim handling

Team collaboration

Formation

Bachelor’s degree

Juris Doctorate degree

Description du poste

Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Global Financial Lines Cyber and Technology Team currently has an open claim professional position. As a Cyber and Technology claims professional, you will be responsible for handling a caseload of first party and third party Cyber and Technology claims, from inception to final disposition. As these claims are often in litigation, experience handling litigated matters through resolution and managing defense counsel is required.

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned
• Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
• On first party cyber claims: investigate cyber security incidents, determine the cause of the network intrusion, and work quickly with customers, law firms and vendors to mitigate the effects of the cyber security incident and coordinate an appropriate response
• When responding to active cyber incidents, claim handler must act quickly to assist and respond to urgent customer needs.
• Communicating timely written position(s) to insured and other required parties on coverage, liability damages and other issues
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting, and bill review
• Understanding and analyzing potential extra-contractual liability as needed
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects, training, and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
• Addressing inquiries from agents and policyholders, providing superior customer service
• Providing key training and marketing support to Underwriters
• Attend and present at various industry events each year on risk management and claims topics.

Qualifications

Knowledge of both first- and third-party claims a plus

Bachelor’s degree required; Juris Doctorate degree preferred

Minimum of three years handling litigated coverage and/or liability cases as defense counsel or claims handler specifically in the following areas: Cyber & Technology, Privacy and Data Breaches, Media Liability and Professional Liability with a proven track record of experience in the handling of Cyber & Technology liability claims

Candidate Skills & Attributes

• Excellent oral and written communication skills
• Excellent strategic thinking ability and execution skills
• Excellent negotiation and advanced technical claim handling skills; knowledge of insurance coverage issues a plus
• Superior time, task prioritization and desk management skills
• An ability to communicate thoughts clearly and concisely, and to influence and persuade others
• Ability to work with only moderate amount of supervision and employ a “team player” attitude

Work Arrangement

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $122,400 - $183,600

Equal Opportunity

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Our Culture

Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we do.

Additional Information

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