Claim Adjuster

Memphis Light, Gas and Water Division; Memphis (TN); On-site; USD 69,000 - 86,000; Full time

Job summary

Memphis Light, Gas and Water Division seeks a Claims Adjuster to investigate and settle claims and coordinate with various stakeholders. The role involves court appearances for automobile cases, collection efforts, and liaising with claimants, hospitals, doctors, and insurers.

The ideal candidate has a bachelor’s degree in business administration or related field (or an associate’s with Business Law courses) and substantial experience in property damage and personal injury claim adjusting.

Qualifications

• Bachelor's degree in business administration or related field or associate's degree with courses in Business Law.
• Must have bachelor's degree with 4 years of professional level experience in claim adjusting with property damage and personal injury experience; or associate's degree with 8 years of professional level experience in claim adjusting with property damage and personal injury experience.

Responsibilities

• Investigate, settle and/or gather information to settle claims for/against the Division.
• Represent the Division in court concerning automobile cases and other matters.
• Coordinate work with other Division areas, law enforcement, courts and external parties.
• Contact claimants, hospitals, doctors, and insurance companies regarding medical records and claims.
• Evaluate reports with the Legal Department and prepare legal papers as needed.
• Advise Division personnel on claim matters and locate responsible parties for damages.
• Maintain knowledge of laws pertaining to claims and insurance.

Skills

Claim adjusting

Property damage

Personal injury

Court representation

Communication

Education

Bachelor's degree in business administration or related field

Associate's degree with courses in Business Law

Job description

Claim Adjuster - (260000UB)DescriptionJOB PURPOSEThe Claims Adjuster will investigate, settle and/or gather information to settle all claimsfor/against the Division and assist in other departmental work.ESSENTIAL DUTIES: Act as a representative of the Division in court concerning automobile cases,parking violations, claims were debtors file under Wage Earner Plan or bankruptcy, pensionpayments, collection of promissory notes and other matters involving the Division; obtainpromissory note signatures securing Division rights. Coordinate departmental work with otherDivision areas/Departments, law enforcement agencies, various courts, etc. Contact customers, claimants,hospitals, doctors, widows, beneficiaries and insurance companies in person, by letter or phoneconcerning medical records of Personal claiming personal injury, claim records of claimants.evaluate reports/findings with the. Legal Department. Process and negotiate with other customers/adjusters; assist in the preparation of various legal papers. Advise/counsel, various Divisionpersonnel concerning claim matters. Locate unknown parties responsible for damaging Divisionproperty and skip accounts; settle all claims up to a predetermined amount set by the claimsDepartment and issue checks or notify customers /claimants concerning status of claims. Stayabreast of latest developments/laws pertaining to claims and insurance, maintain membership andattend meetings of various associations. Perform other duties as directed.QualificationsEDUCATIONBachelor's degree in business administration or related field, or associate's degree with courses in Business Law.EXPERIENCEMust have bachelor's degree with 4 years of professional level experience in claim adjusting with property damage and personal injury experience; orAssociate's degree with 8 years of professional level experience in claim adjusting with property damage and personal injury experience.ADDITIONAL INFORMATIONSubject to hazards of investigative work. Subject to 24-hour call. Physical Demands: Requires sedentary work involving standing or walking for briefperiods, exerting up to 10 pounds of force on a regular basis, and some dexterity in operating office equipment.THE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.Primary Location: USA-TN-MemphisWork Locations:AB01 David F Hansen Admin Bldg220 South Main Street Memphis 38101-0430Job: LegalOrganization: 0200110 ClaimsJob Posting: Nov 3, 2026, 10:05:14 AMMinimum Salary: 69,180.80Midpoint Salary: 86,465.60