CKE Kitchen Manager

Avolta AG; Phoenix, Northern (AZ, KY); Hybrid; USD 55,000 - 65,000; Full time

Job summary

HMSHost is seeking a Kitchen Manager at the Phoenix Airport location to supervise daily kitchen operations and staff. The role ensures proper staffing, training, and adherence to brand standards while maintaining product quality and customer service.

It reports to the Restaurant Manager and supports improvements in kitchen processes. The position requires experience in medium-volume kitchen operations, a high school diploma or GED, and strong leadership skills to manage a diverse team.

Qualifications

• Requires a High School diploma or GED; Inter-Provincial Red Seal certification in cooking preferred; brand certification a plus
• Requires 2 or more years of job-related experience in medium volume and/or multi-unit kitchen operations; 3 or more years preferred
• Demonstrates knowledge of product, customer service, services and quality standards required, equipment and operations standards required
• Demonstrates team management, delegation, issue resolution, coaching skills and ability to motivate others and act as a change agent
• Demonstrates organization and multi-project time/issue management
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

Responsibilities

• Ensures on a daily basis that the kitchen is staffed appropriately, the kitchen is clean, inventory levels are appropriate and equipment is working properly
• Supervises the day to day activities of kitchen staff and assigns responsibilities for specified work
• Continually monitors and updates prep, par and pull sheets
• Trains cooks and prep cooks
• Ensures recipe compliance and completes self-inspection reports
• Ensures expediting is performed correctly
• Maintains planograms for walk-ins
• Identifies hiring, firing, advancement, promotion or any other associate status change needs of the kitchen staff
• Complies with company and franchise standards of operation procedures, as well as those of all applicable regulatory agencies, and ensures on a daily basis that all products are prepared and presented in accordance with brand or company standards
• Provides the highest quality of customer service to the customers at all times, to include ensuring the proper training of all staff and supporting associates to ensure customer satisfaction and product quality

Skills

Kitchen staffing

Staff training

Recipe compliance

Customer service

Team leadership

Time management

Education

High School diploma or GED

Inter-Provincial Red Seal in cooking

Brand certification

Job description

Select how often (in days) to receive an alert:

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location:Phoenix Airport F&B
Advertised Compensation:$55,177.00to $64,914.00

Summary:

The Kitchen Manager supports the manager of a restaurant with medium sales volume and moderately complex kitchen and culinary operations and is responsible for day-to-day supervision of and assignment of work to non-management associates. This position is also responsible for implementing kitchen and culinary changes, as well as performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is an exempt position and typically reports to the Restaurant Manager, depending on local requirements.

Essential Functions:

• Ensures on a daily basis that the kitchen is staffed appropriately, the kitchen is clean, inventory levels are appropriate and equipment is working properly
• Supervises the day to day activities of kitchen staff and assigns responsibilities for specified work
• Continually monitors and updates prep, par and pull sheets
• Trains cooks and prep cooks
• Ensures recipe compliance and completes self-inspection reports
• Ensures expediting is performed correctly
• Maintains planograms for walk-ins
• Identifies hiring, firing, advancement, promotion or any other associate status change needs of the kitchen staff
• Complies with company and franchise standards of operation procedures, as well as those of all applicable regulatory agencies, and ensures on a daily basis that all products are prepared and presented in accordance with brand or company standards
• Provides the highest quality of customer service to the customers at all times, to include ensuring the proper training of all staff and supporting associates to ensure customer satisfaction and product quality

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Requires a High School diploma or general education development (GED) diploma; Inter-Provincial Red Seal certification in cooking preferred; brand certification a plus
• Requires 2 or more years of job-related experience in medium volume and/or multi-unit kitchen operations; 3 or more years preferred
• Demonstrates knowledge of product, customer service, services and quality standards required, equipment and operations standards required
• Demonstrates team management, delegation, issue resolution, coaching skills and ability to motivate others and act as a change agent
• Demonstrates organization and multi-project time/issue management
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws andregulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members withoutregard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).