CJIS MANAGER - 10282026-82279

State of Tennessee; Nashville (TN); On-site; USD 79,000 - 126,000; Full time

Job summary

State of Tennessee seeks a seasoned professional to manage CJIS units, evaluate training programs, and drive performance improvements within the CJIS division at the TBI headquarters in Nashville.

The role involves conducting quarterly audits, aligning processes with state and federal standards, and reporting findings to leadership while coordinating with vendors, staff, and management.

Qualifications

• Bachelor's degree and five years of full-time experience performing statistical analysis; examining criminal history and biometrics information; performing program audits and/or training; or performing criminal justice communications work, including at least two years of supervisory experience.
• Substitution of Experience for Education: Qualifying full-time experience performing statistical analysis; examining criminal history and/or biometrics information; performing program audits and/or training; or performing criminal justice communications work may be substituted for the required education.
• Substitution of Graduate Education for Experience: Graduate degree may substitute for one year of the required experience.
• NSQs: Applicants for this class must:
• • Must be a citizen of the United States;
• • Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
• • Complete a criminal history and background disclosure form in a manner approved by the appointing authority and agree to release all records involving any criminal history or necessary records to the appointing authority;
• • Be subject to an intense background investigation in a manner prescribed by the appointing authority, which includes but not limited to a check of State and Federal criminal records, driving history, social media accounts, credit check, education, military, previous employment, drug use, and reference verification.

Responsibilities

• Develops and implements strategies to close identified gaps. Identifies gaps in current services provided to the general public, criminal justice, and non- criminal justice entities.
• Identifies process improvements to further enhance division efficiency and align current business strategies with the overall division mission.
• Evaluates business unit metrics and current processes to make necessary improvements.
• Performs quarterly audit reviews of CJIS standards, systems, and personnel to manage compliance of legislation changes, state and federal standards, vendor equipment and software standards, etc. Informs Tennessee Bureau of Investigation (TBI) leadership of audit findings and provides recommendations for action plans.
• Evaluates CJIS unit training to improve knowledge and skills. Establishes performance standard baselines and monitors performance on the identified baselines.
• Analyzes information communicated through internal (e.g., staff, management, etc.) and external sources (i.e., vendors, general public, local law enforcement agencies, etc.) to identify issues.
• Maintains an open dialogue with supervisors, peers, employees, and vendors to address current issues and concerns and ensure the timely exchange of information.
• Evaluates staff to determine the appropriate placement for job roles. Ensures employee work schedules support division initiatives and objectives. Recommends team-based initiatives to maximize unit participation and improve employee morale.

Skills

Active Learning & Listening

Critical Thinking

Reading Comprehension

Education

Bachelor's degree

Job description

State of Tennessee Job Information

Opening Date/Time 10/28/2026 12:00AM Central Time

Job Information

Opening Date/Time 10/28/2026 12:00AM Central Time

Closing Date/Time 11/03/2026 11:59PM Central Time

Salary (Monthly) $6,610.00 - $10,467.00

Salary (Annually) $79,320.00 - $125,604.00

Job Type Full-Time

City, State Location Nashville, TN

Department Tennessee Bureau of Investigation (T.B.I.)

LOCATION OF (1) POSITION(S) TO BE FILLED: TENNESSEE BUREAU OF INVESTIGATION (T.B.I.), DAVIDSON COUNTY

Located at TBI Headquarters in Nashville, TN - CJIS Division

For More Information, Visit The Link Below

https://www.tbijobs.com/

Qualifications

Bachelor's degree and experience equivalent to five years of full-time experience performing statistical analysis; examining criminal history and/or biometrics information; performing program audits and/or training; or performing criminal justice communications work, including at least two years of supervisory experience.

Substitution of Experience for Education: Qualifying full-time experience performing statistical analysis; examining criminal history and/or biometrics information; performing program audits and/or training; or performing criminal justice communications work may be substituted for the required education.

Substitution of Graduate Education for Experience: Graduate degree may substitute for one year of the required experience.

NSQs: Applicants for this class must:

• Must be a citizen of the United States;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
• Complete a criminal history and background disclosure form in a manner approved by the appointing authority and agree to release all records involving any criminal history or necessary records to the appointing authority;
• Be subject to an intense background investigation in a manner prescribed by the appointing authority, which includes but not limited to a check of State and Federal criminal records, driving history, social media accounts, credit check, education, military, previous employment, drug use, and reference verification.

Overview

This classification manages CJIS units, evaluating business metrics, conducting quarterly audits to ensure compliance with CJIS standards, and recommending action plans to leadership. This classification evaluates CJIS training programs, establishes performance baselines, and analyzes internal and external communications to address issues. An incumbent in this classification performs managerial duties under the general guidance of the CJIS Director.

Responsibilities

• Develops and implements strategies to close identified gaps. Identifies gaps in current services provided to the general public, criminal justice, and non- criminal justice entities.
• Identifies process improvements to further enhance division efficiency and align current business strategies with the overall division mission.
• Evaluates business unit metrics and current processes to make necessary improvements.
• Performs quarterly audit reviews of CJIS standards, systems, and personnel to manage compliance of legislation changes, state and federal standards, vendor equipment and software standards, etc. Informs Tennessee Bureau of Investigation (TBI) leadership of audit findings and provides recommendations for action plans.
• Evaluates CJIS unit training to improve knowledge and skills. Establishes performance standard baselines and monitors performance on the identified baselines.
• Analyzes information communicated through internal (e.g., staff, management, etc.) and external sources (i.e., vendors, general public, local law enforcement agencies, etc.) to identify issues.
• Maintains an open dialogue with supervisors, peers, employees, and vendors to address current issues and concerns and ensure the timely exchange of information.
• Evaluates staff to determine the appropriate placement for job roles. Ensures employee work schedules support division initiatives and objectives. Recommends team-based initiatives to maximize unit participation and improve employee morale.

Competencies (KSA's)

Competencies

• Customer Focus
• Strategic Mindset
• Resourcefulness
• Collaborates
• Nimble Learning

Knowledges

• Law and Government
• Public Safety and Security

Skills

• Active Learning and Listening
• Critical Thinking
• Reading Comprehension

Abilities

• Problem Sensitivity

Tools & Equipment

• Personal Computer
• Smart Phone
• Printer

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

• Agencies may allow an exception based on other factors.