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Cuyahoga Job and Family Services (CJFS) seeks an AmeriCorps VISTA to help improve Medicaid processes and access to healthcare for residents in Ohio. You will collaborate with CJFS leadership to map workflows, produce operational reports, and refine internal policies.
The role supports full-time service from 03/07/2026 to 03/06/2027 in Cleveland/Akron, OH. Must have some college and experience with Microsoft Office, data analysis, and flow chart tools; English language proficiency is required.
Cuyahoga Job and Family Services (CJFS) connects residents with public benefits and work supports to help individuals and families on their journey to self-sufficiency. CJFS is tasked with determining eligibility and case management of five core benefit programs and workforce initiatives: Supplemental Nutrition Assistance Program (SNAP), a federal food assistance program; Ohio Works First (OWF), the county form of the federal Temporary Assistance for Needy Families (TANF) cash assistance program; Medicaid, medical care and insurance for low-income families and the aged/blind/disabled populations; Child care assistance, making it easier for adult caretakers to find and maintain education and a career path; and Prevention, Retention, and Contingency (PRC), which provides aid and services to families due to unexpected emergencies. More than 460,000 residents in Cuyahoga County receive Medicaid benefits. This is an opportunity to explore ways to improve the eligibility services, ensuring medical coverage to those that are eligible.
Assisting with improving current internal Medicaid processes and developing new internal processes to provide better services to the community and improving access to healthcare. Create flow charts of internal processes in collaboration with CJFS leadership to explore efficiencies of current procedures and policies.
For details about AmeriCorps VISTA healthcare benefits, please visit https://americorpsvista.imglobal.com/.
Permits attendance at school during off hours , Permits working at another job during off hours .
Health .
Computers/Technology , Public Health , Writing/Editing , General Skills , Team Work .
AmeriCorps VISTA
CJFS Medicaid VISTA
03/07/2026 - 03/06/2027
Full Time
Some college
Minimum: 18 Maximum: None
OHIO Cleveland/ Akron
English
From 01/20/2026 To 01/20/2027
Tina Coleman
4261 Fulton Pkwy
Cleveland OH 44144
216-987-1801
tina.coleman@jfs.ohio.gov
https://hhs.cuyahogacounty.us/