Civil Engineering CoOp Spring 2026

Johnson, Mirmiran & Thompson, Inc.; York (York County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading supply chain solutions provider is seeking an Operations Specialist to assist with their Flexible Procurement Solution implementations. The ideal candidate will have a bachelor's degree or equivalent experience, strong project management skills, and advanced proficiency in Excel. Responsibilities include collecting customer data, participating in project meetings, and providing ongoing customer support. The position offers comprehensive benefits including health insurance and a 401K plan.

Benefits

401K Plan

Health Insurance

Paid Vacation

Paid Sick

Paid Personal

Paid Holidays

Tuition Reimbursement

Qualifications

• Excellent verbal and written communication skills are essential.
• Relevant work experience in project management is necessary.
• Ability to work independently within defined processes.

Responsibilities

• Collect and review customer information sheets.
• Participate in kick-off meetings with stakeholders.
• Recommend vending options based on customer needs.
• Conduct site readiness assessments.

Skills

Excellent verbal and written communication skills

Excellent customer service skills

Project management experience

Strong attention to detail

Time management skills

MS Excel (advanced level)

Ability to work independently

Education

Bachelor's degree or equivalent work experience

Tools

MS Word

MS Outlook

Visio

Job description

Overview

POSITION SUMMARY:

Vallen’s Flexible Procurement Solution (FPS) Operations Specialist is an individual contributor responsible for assisting with FPS implementations. FPS is an inventory management system that combines advanced technology with industrial vending to drive productivity and reduce cost for businesses. This position is a customer facing position that collects customer requirements, identifies best vending product fit and assess the customer’s site readiness. The FPS Specialist will provide post- go live support by responding to customer inquiries and service requests.

Responsibilities

• Collect and review all customer information sheets to ensure customer requirements are documented and complete.
• Participate in kick-off meetings and communicate with project stakeholders to discuss customer needs requirements, customizations and project timelines.
• Recommend the best vending option and layout for customers. Validate whether the form, fit and function of the software recommended vending option would meet the need of the customer.
• Maintain shared data files detailing customer-vending specifications (e.g. item, manufacturer, model, part number, dimension and vending type).
• Complete detailed project plans and follow detail procedures in preparation for installation and configuration.
• Conduct site readiness assessments such as review space requirements, test sample badges, test internet connectivity and speed.
• Coordinate customer service request to redeploy or disengage the solution in accordance with operational procedures.
• Facilitate automation between Solution software and ERPs including inventory replenishment and billing
• Serve as the point of escalation for customers on dispensing hardware and software issues; troubleshoot and resolves issues; escalate issues to vendor when necessary.
• Execution of Adds, Edits and Changes within the full scope of software and hardware utilized within FPS.
• Monitor and maintain project schedules to maximize productivity and ensure projects are completed on time.
• Participate in process improvement initiatives (e.g. hardware and software enhancements, inventory control development).
• Review customer-reporting needs and communicate with Dispensing & Configuration to ensure reports are capturing the performance of the dispensing tool.
• Test dispensing software upgrades prior to deployment and assist in upgrade process
• Collaborate with the VMI team to ensure that VMI and Vending areas are set up in accordance with new customer expectations and Vallen standards
• Maintain up-to-date knowledge on industry technology, standards and trends and best practices.
• Collaborate with Field VMI on scanning and labeling technologies. Work with IT on enhancements, testing and rolling out for field use.
• May conduct and facilitate meetings with customers regarding solution optimization, enhancements and/or upgrades
• Make recommendations to increase or decrease ordering controls based upon volume, lead-time, and customer and vendor specifics
• Travel to customer sites to support installations and/or on-going maintenance of the FPS solution.
• Provide 24/7 tech support for the FPS solution on a rotational basis.
• Perform other duties as assigned.

Requirements

Bachelor’s degree or equivalent work experience. Relevant work experience should include:

• Excellent verbal and written communication skills
• Excellent customer service skills
• Project management experience
• Strong attention to detail, time management and organizational skills
• Excellent PC Skills including, but not limited to; MS Word, MS Outlook, Visio
• Demonstrated advanced level skills in Excel
• Ability to work independently within defined processes and procedures
• Product and/or industry knowledge is preferred (e.g. Inventory Management, Supply Chain Management, Industrial Vending)

About Vallen

Vallen is an industry leader in delivering flexible supply chain solutions and services along with a comprehensive range of maintenance, repair, operating, production, safety, and electrical products to meet the growing supply needs of customers in facilities across North America and around the world. Vallen is headquartered in Belmont, NC and is a subsidiary of Sonepar USA, part of the global Sonepar family.

Benefits

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Benefits include: 401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, and a definitive career path.

EOE M/F/DISABILITY/VETERAN