Civil Case Manager — Client-Focused Litigation Support

Garza Law Firm; Chattanooga (TN); On-site; USD 48,000 - 62,000; Full time

Job summary

Garza Law Firm is seeking a Civil Case Manager to support the Civil Division and Supervising Attorney across all phases of Personal Injury cases. The role emphasizes client-focused service and timely case progression, backed by a team of Civil Legal Assistants, Medical Records Clerks, and Intake Specialists.

The position does not grant authority to practice law or give legal advice, and requires collaboration with senior attorneys to move cases toward resolution.

Qualifications

• Minimum 5 years of experience as a Personal Injury Legal Assistant or Paralegal.
• Proficiency with Microsoft 365 Suite and strong in-person/phone customer service.

Responsibilities

• Provide work assistance, advice, and feedback to support staff to ensure timely completion of work.
• Develop client relationships through effective listening to anticipate and meet client needs.
• Assist Supervising Attorney with case development and litigation steps.
• Monitor Filevine Task Flows to ensure timely completion of case-related tasks.
• Maintain data integrity in case management software.

Skills

Team Lead Support

Client Communication

Case Development

Filevine Task Flows

Litigation Support

Process Improvement

Data Integrity

Education

High School Diploma or Equivalent

NALA Certified Paralegal Exam

ABA-approved Paralegal Program

Tools

Microsoft 365 Suite (Outlook, Word, Teams)

Filevine

Lead Docket

Job description

Garza Law Firm is seeking a Civil Case Manager to support the Civil Division and Supervising Attorney across all phases of Personal Injury cases. The role emphasizes client-focused service and timely case progression, backed by a team of Civil Legal Assistants, Medical Records Clerks, and Intake Specialists.

The position does not grant authority to practice law or give legal advice, and requires collaboration with senior attorneys to move cases toward resolution.