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Reports to:Restaurant Manager
Status:Salary Exempt
Expected Compensation Range:$45,000-55,000 /annual
The specific salary offered to a selected candidate will be commensurate with work experience, education, relevant qualifications and skill level.
Role Summary:
The CityGate Grille Assistant Restaurant Manager works with the CityGate Grille Management team to assist with all areas of management including; associate relations, recruitment, training, purchasing, inventory, guest service and daily front of house operational management of CityGate Grille. This individual is present in the responsible areas during peak service times to provide support to the associates and ensure excellent guest service takes place. In addition, this individual will work with other members of management with the goal to learn from and further develop their skills in all areas of leadership.
Responsibilities:
- Assists with pre-shift and departmental meetings
- Assists with daily operational management including opening and closing requirements
- Conducts ongoing training programs for new and existing employees
- Ability to multi-task and prioritize in a deadline driven, demanding environment.
- Provides service quality and consistency.
- Assists with the planning, organization and servicing of special events.
- Check for food quality and consistency.
- Assist with recruiting, staffing, performance management and scheduling efforts for responsible departments
- Provides associates with on-the-spot feedback
- Provide a positive, empowering, and productive work environment through setting an example and consistency of daily work habits and standards.
- Instructs new hires and existing associates on the expectations and responsibilities for each of their roles.
- Interacts positively with customers promoting all facilities and services.
- Maintain close and harmonious working relationships with all departments.
- Analyzes, investigates, and resolves guest complaints.
- Upholds all company policies and procedures and requires the same for staff
- Fully understands all applicable emergency procedures and evacuations including fire, bomb threat, weather related instances, power failure, and injury to and illness of persons
- Able to work flexible shifts including weekends and holidays
*This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.Minimum Qualifications:Education:
- College graduate or equivalent work experience.
Experience:- 1-2 years of supervisory experience in a similar Food & Beverage environment
- Previous experience working in a Fine Dining environment is preferred
- Micros Simphony experience strongly preferred
Skills:- Excellent verbal and written skills
- Able to manage multiple tasks at all times and have excellent organizational skills.
- Must be organized, self-motivated, and proactive.
- Neat and clean appearance
- Great enthusiasm and passion for making people happy.
- The ability to follow through impeccably on details.
- Flexible availability and the ability to be called on as needed.
Physical Requirements:- Must be able to lift up to 25 lbs on a regular and continuing basis
- Must be able to push and pull up to 50 lbs.
- Able to stand for long periods of time.
Benefits Offered: The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process.
- Major Medical Plans, Dental and Vision Insurance - single or family options available at employee’s election
- Basic Life & AD&D - 100% employer paid
- Short-Term Disability - 100% employer paid
- Supplemental Life, AD&D, Critical Illness, Accident and Disability – single or family options available at employee’s election
- 401(k) Plan & Matching Program
- Employee Assistance Program
- Paid Leave Time (up to 40 hours/year)
- Paid Time Off (PTO)
- 9 Paid Holidays/Year
- Paid Jury Duty Time
- Paid Bereavement for immediate family members
- Partially-Paid Parental Leave
- Pet Insurance
- Incentive Programs
We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC, you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company, you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements.This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.888-897-7781 dhs.gov/E-Verify