City Manager - Nashville

Flex; Nashville (TN); On-site; USD 95,000 - 150,000; Full time

Benefits offered by this job

Annual team on-sites

Strong backing and vision

Work with a driven team

Job summary

A fast-growing fintech company in Nashville seeks a City Manager to drive community engagement among business owners. Responsibilities include planning events, fostering relationships, and utilizing CRM for tracking referrals. Ideal candidates will have 2-5 years of experience in community-building roles. Competitive salary range of $95,000 to $150,000 a year is offered.

Qualifications

• 2–5 years of experience in community-building roles.
• Proven ability to host high-value events.
• Existing networking skills with business owners.
• Experience working with predictive CRM tools.
• Comfortable tying community activity to outcomes.
• Excellent verbal and written communication skills.

Responsibilities

• Plan and execute community events for business owners.
• Build personal connections with attendees.
• Encourage peer-to-peer referrals and track them.
• Log events and relationships in CRM.
• Send personalized follow-up messages.
• Measure the ROI of community efforts.
• Align messaging with marketing and sales teams.

Skills

Event planning

Networking

Relationship building

Data-driven mindset

CRM tools usage

Communication skills

Entrepreneurial spirit

Tools

HubSpot

Salesforce

Affinity

Job description

Company Overview

Flex is building a finance super app for premium business owners — reimagining every single aspect of the financial workflow and financial services for any entrepreneur. The company has grown revenue 25x+ since publicly launching in September 2023 and is on track to achieve profitability by late 2025. Flex is focused on mid‑market businesses ($3 – $100M revenue) that are largely overlooked by existing fintech solutions and reliant on slow and outdated regional banks. We are targeting a ~$1T revenue opportunity that is largely up for grabs.

About the Role

City Managers are the face of Flex in their geographic region or category. This is our first ever hire to own the business owner community.

What You’ll Do

• Host and curate events: Plan and execute dinners, salons, and small‑format gatherings that attract premium business owners.
• Foster 1:1 relationships: Build personal connections with attendees, becoming a trusted connector and resource in the community.
• Own referral flywheels: Encourage and track peer‑to‑peer referrals, ensuring the right attribution back to your channel.
• Leverage CRM rigorously: Log every relationship, event touchpoint, and referral in CRM; ensure accurate attribution and reporting.
• Follow up with intent: Send personalized notes, share relevant content, and schedule 1:1s to deepen engagement beyond the event.
• Performance reporting: Measure and communicate the ROI of your efforts (pipeline generated, conversion rates, referral multipliers, CAC payback).
• Collaborate cross‑functionally: Partner with Flex’s marketing, sales, and data teams to align messaging, share community insights, and optimize attribution strategies.
• Represent Flex authentically: Act as the local face of Flex — knowledgeable about our product, our mission, and the needs of business owners.

What You Bring

• 2–5 years of experience in investing, business owner support, partnerships, or ecosystem/community‑building roles.
• Proven ability to host and lead high‑value events that drive meaningful relationships.
• Existing networking and relationship‑building skills with business owners.
• Experience working with CRM tools (e.g., HubSpot, Salesforce, Affinity) and applying attribution strategies.
• Data‑driven mindset: you’re comfortable tying community activity to business outcomes.
• Excellent written and verbal communication; you can confidently represent Flex in front of business owners and investors.
• Entrepreneurial and scrappy — you thrive in ambiguity, love being on the ground, and can spin up a dinner, follow up with guests, and report results all in the same week.
• Bonus: Prior experience as a founder, operator, or in a SMB community role.

Salary

$95,000 - $150,000 a year

Why Join Us

Flex is growing quickly — you’ll help shape the direction of a product and company with real momentum.

We’re well‑capitalized with strong backing and a clear long‑term vision.

You’ll work with a sharp, driven team that values autonomy, clarity, and quality.

Join ambitious builders who care deeply about winning together — and having fun while doing it.

Annual team on‑sites. From Bogotá to Mexico City, the entire Flex team gets together once a year to align and build camaraderie.