City Doula Initiative Coordinator, Bureau of Brooklyn Neighborhood Health

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The NYC Department of Health and Mental Hygiene is seeking a Citywide Doula Initiative Coordinator to support and manage the City Doula Initiative. This role involves training doulas, liaising with vendors, and improving policies to ensure equitable birth outcomes for underserved communities. The position requires a strong commitment to birth equity, excellent organizational skills, and a collaborative work ethic, with opportunities for professional development and impactful community engagement.

Benefits

Loan forgiveness programs

Premium-free health insurance

Defined benefit pension plan

Work from home policy (up to 2 days/week)

Qualifications

• Requires strong understanding of birth equity.
• Needs coordination and organizational skills.
• Bilingual in Spanish, Haitian Creole, or French preferred.

Responsibilities

• Serve as liaison to Citywide Doula Initiative vendors and manage contracts.
• Assist train doulas in data entry and invoicing processes.
• Create presentations and support community outreach efforts.

Skills

Understanding of birth equity

Coordination skills

Bilingual (Spanish, Haitian Creole, or French)

Detail oriented

Communication skills

Education

Baccalaureate degree from an accredited college

Tools

Microsoft Office Suite

Job description

The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an unwavering grounding in history and structural analysis, CHECW works to increase visibility of the harm perpetuated by centuries of racist, socially unjust policy while pushing towards redress for the most impacted NYC communities. CHECW addresses inequity across community and healthcare systems in partnership with community, faith-based, and health care organizations. CHECW's work focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downstream factors to improve health and well-being of New Yorkers. CHECW is comprised of the Bureau of Bronx Neighborhood Health, the Bureau of Brooklyn Neighborhood Health, the Bureau of Harlem Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Health Equity Capacity Building, the Bureau of Equitable Health Systems and the Bureau of Finance, Administration and Services.

The division's Deputy Commissioner also serves as the Agency's Chief Medical Officer. The Bureau of Brooklyn Neighborhood Health; Formerly known as the Brooklyn Neighborhood Action Centers, the Bureau of Brooklyn Neighborhood Health will continue to provide oversight and leadership in programming and planning for the Brownsville Neighborhood Health Action Center with satellite programming and planning also occurring at the Bedford and Bushwick District Health Offices. This bureau will support programming, planning and research opportunities to address racial inequities resulting in premature mortality in Central Brooklyn. The City Doula Initiative (CDI) works to reduce inequities in birth outcomes in neighborhoods that face elevated social and health burdens, as a result of decades of structural racism and disinvestment. The CDI has three main components: (1) providing professional, no-cost doula services to those who could not otherwise afford them; (2) expanding and strengthening the city's doula workforce through training, apprenticeships, and professional development; and (3) working toward systems change by supporting hospitals in creating doula-friendly environments and promoting Medicaid reimbursement for doula services.

The Bureau of Brooklyn Neighborhood Health seeks to hire a Citywide Doula Initiative Coordinator who will support the overall management of the initiative and serve as liaison for four of the seven CDI vendors.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Serve as operational liaison to four of the seven Citywide Doula Initiative (CDI) vendors, helping them organize their work to enroll and serve doula clients, and supervise and pay their community-based doulas; review and process contracting, invoicing, and payment documents .
- Help train doulas in entering data to track community outcomes, and invoicing properly to ensure prompt payment.
- Create and make presentations to introduce the CDI in community settings; assist with outreach, client recruitment, and processing of clients referred by community partners .
- Support in conducting client intakes with community members who are seeking doula services through the CDI
- Create and send out weekly email to vendors, with community announcements, professional-development opportunities for doulas, CDI notices, etc.
- Schedule and organize virtual and in-person meetings with CDI doula coordinators, town halls for all CDI doulas, and team meetings; record and disseminate notes as needed.
- Make recommendations for improving CDI policies and procedures, based on vendor and community feedback;
- Produce reports on CDI activities and other documents for DOHMH leadership.
- Other duties as assigned.

PREFERRED SKILLS:
- Strong understanding of and commitment to birth equity
- Strong coordination and organizational skills
- Bilingual in Spanish, Haitian Creole, or French
- Detail oriented; able to manage projects and work independently
- Understanding of community development and health issues in underserved urban neighborhoods
- Strong written and oral communications skills
- Positive attitude, strong work ethic, and excellent customer-service skills
- Proficient with Microsoft Office suite, including Word, Excel, and PowerPoint

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.