Citrix Virtual Apps Senior Technology Analyst

Gilder Search Group; Columbia (SC); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Gilder Search Group is looking for a Senior Technology Analyst based in Columbia, SC. The ideal candidate will manage diverse hardware and software technologies while providing guidance and training to junior team members. A bachelor's degree in a related field or equivalent experience is required, along with extensive knowledge of IT products.

This hybrid position requires onsite presence from Tuesday to Thursday, emphasizing a proactive and senior level of expertise in a fast-paced environment.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field OR 4 years of relevant work experience.
• 7 years knowledge of supported technologies and 3 years of direct support experience.
• Strong communication skills to interface with leadership.

Responsibilities

• Maintain a portfolio of hardware/software technologies including lifecycle management.
• Develop technical advice and provide training to less experienced staff.
• Guide and mentor junior engineers on technology use and product evaluation.

Skills

Extensive knowledge of IT products

Excellent research and customer service

Strong attention to detail

Ability to lead and mentor staff

Strong verbal and written communication

Education

Bachelor's degree in Computer Science or Information Systems

4 years of relevant work experience

2 years of experience with an associate's degree

Tools

Microsoft Office

Citrix Virtual Apps & Desktop

Zscaler or equivalent

Job description

Senior Technology Analyst

Responsibilities

• Maintain a portfolio of multiple hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and product evaluation and integration.
• Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned.
• Provide guidance and training to less experienced staff.

Skills

• Required Skills and Abilities: Extensive knowledge of a variety of information technology products and solutions. Excellent research, customer service, verbal and written communication, and presentation skills. Strong attention to detail. Good judgment. Ability to work and communicate effectively with all levels of the IT organization. Ability to lead and mentor less experienced staff.
• Required Software and Other Tools: Microsoft Office. Software and tools will vary based on the technologies supported.
• Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Education and Experience

• Bachelor's degree Computer Science, Information Systems, or other job related field OR 4 years of job related work experience OR 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree.
• 7 Years specific knowledge of the technologies, products, and/or processes to be supported. 3 Years directly supporting those technologies, products, and/or processes. (may be concurrent).

Location

Columbia, SC, 29223

Schedule

Hybrid - Onsite Tuesdays through Thursdays. Standard work hours: 8 a.m. - 4:30 p.m.

Team

End User Platform Services. The team owns and evolves local and remote end user services, including Citrix, VDI, VPN, Intune, network printing, and physical workstations. Engineers will shape platform strategy and long-term technical vision, translating business capabilities into scalable standards and roadmap initiatives.

Required Technologies

• Citrix Virtual Apps & Desktop (On Prem & Cloud) – XenApp/XenDesktop, NetScaler, StoreFront, Windows Server, Active Directory, HA, performance tuning, and security.
• Secure Remote Access / Zero Trust – Zscaler (or equivalent), VPN technologies, and migration from legacy remote access models.
• VDI & Endpoint Platforms – Windows workstation platforms, VDI integration, and cross-platform dependency awareness.
• Enterprise Networking & Security Integration – Firewalls, certificates, TLS, access controls, traffic routing, and security tooling as they impact endpoints and remote access.

Nice to Have

• Citrix Platform (Cloud & On Prem)
• Modernizing legacy Citrix environments (LTSR upgrades, StoreFront optimization, infrastructure reduction)
• Secure Remote Access / Zero Trust (Zscaler, VPN)
• Designing and testing modern remote access patterns to replace or augment VPN/Citrix.
• Endpoint & Virtual Workspace Technologies integration.
• Integrating remote access solutions with workstation OS standards and VDI platforms.

Not Looking For

• Entry-level or mid-level analyst; role requires senior, independent execution.
• Help desk, desktop support, or break/fix–focused profile.
• Application support or software development focused role.
• Candidates without experience interfacing with leadership or executives.
• Candidate uncomfortable producing documentation, diagrams, or executive-level write-ups.