Citrix Engineer

Diverse Lynx; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Diverse Lynx, LLC seeks a VDI specialist to design, optimize, and support secure virtual desktop environments. The role focuses on stable map-oriented applications, performance tuning, and incident resolution in a day-shift, office-based setting across geographies.

You will administer VMware Horizon and Citrix Cloud, develop PowerShell automation, monitor performance, and collaborate with cross‑functional teams to ensure a reliable user experience for geospatial workloads.

Qualifications

• Experience designing and maintaining scalable virtual desktop infrast­r­ructures for enterprise users.
• Proven ability to monitor and optimize VDI performance and capacity.
• Strong scripting skills for automation and provisioning tasks.
• Experience with access control, patching and hardening of VDI environments.
• Ability to collaborate with cross-functional teams and translate requirements into VDI configurations.

Responsibilities

• Design and maintain scalable virtual desktop infrastructures for geo spatial applications.
• Administer VMware Horizon environments to optimize resource utilization and minimize disruption.
• Configure and manage Citrix Cloud deployments for responsive map processing access.
• Develop and maintain PowerShell automation for VDI provisioning and maintenance.
• Monitor end-to-end VDI performance and drive remediation to reduce downtime.
• Coordinate with infrastructure, network and app teams to troubleshoot incidents.
• Document architectures, runbooks and automation guides for consistent operations.
• Provide day shift operational support and communicate restoration timelines clearly.
• Lead knowledge sharing to improve Powershell usage and VDI best practices.

Skills

Powershell scripting

VMware Horizon

Citrix Cloud

VDI administration

Incident resolution

Automation

Tools

VMware Horizon

Citrix Cloud

Job description

Design, optimize and support secure virtual desktop environments using Powershell, VMware Horizon and Citrix Cloud for a global enterprise customer base. The role focuses on stable map-oriented application delivery, performance tuning and incident resolution within a day shift work from office model, ensuring consistent user experience and operational excellence across geographies.

Responsibilities

Design and maintain scalable virtual desktop infrastructures that support geo spatial applications and tools, ensuring consistent and reliable access for enterprise users across multiple business units.

Administer VMware Horizon environments to provide stable desktop sessions, optimize resource utilization and reduce disruption for mapping and analytics workloads.

Configure and manage Citrix Cloud deployments to deliver responsive access to map processing applications while maintaining alignment with organizational performance and security standards.

Develop and maintain robust Powershell automation scripts to streamline VDI provisioning, profile management, capacity checks and routine maintenance tasks, improving overall operational efficiency.

Monitor end to end VDI performance metrics, proactively identify potential service degradation and implement corrective actions that minimize downtime for geospatial analysis teams.

Coordinate with infrastructure, network and application teams to troubleshoot complex incidents in VMware Horizon and Citrix environments, driving timely root cause analysis and sustainable remediation.

Implement strong access control, patching and hardening procedures for VDI components that host geo referenced data, supporting enterprise security and compliance policies.

Document environment architectures, standard operating procedures, troubleshooting runbooks and automation guides in a clear and reusable format that supports consistent operations across teams.

Collaborate with product owners and business analysts to translate requirements from mapping and spatial data initiatives into VDI capacity plans and configuration baselines.

Perform impact assessments and regression validation for VDI platform upgrades or configuration changes, ensuring continuity of critical geospatial workloads during transformation activities.

Provide day shift operational support for incidents, service requests and change tasks, maintaining clear communication with stakeholders and managing expectations on restoration timelines.

Analyze incident trends and recurring service issues across VMware Horizon and Citrix Cloud platforms, propose targeted improvements and track implementation outcomes to reduce future disruptions.

Guide junior technical staff through knowledge sharing sessions focused on Powershell usage, VDI best practices and effective support of geo spatial applications to build a stronger delivery capability.

Certifications

VMware Certified Professional Desktop

Microsoft Certified Azure Virtual Desktop Specialty (Beneficial)