Citation, Operations Coordinator - 1652

West Star Aviation Inc.; Chattanooga (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental

401K match

Time off accruals

Weekly pay

Job summary

West Star Aviation Inc. is seeking an Operations Coordinator to provide planning support for production, scheduling, and parts coordination in our Chattanooga, TN facility.

Strong organizational and communication skills, plus advanced Word, Outlook, and Excel knowledge, are essential for success. The role emphasizes hands-on tasks, documentation, and collaboration with multiple teams to ensure on-time project execution.

Qualifications

• High school diploma or equivalent required.
• Strong Excel and Microsoft Office proficiency.
• Excellent organizational and communication skills.
• Experience in office/administrative support preferred.

Responsibilities

• Provide planning support for production departments and scheduling.
• Create work packages, coordinate parts and documents.
• Maintain organized records, track milestones, and communicate with teams.
• Assist with vendor coordination and project documentation.

Skills

MS Excel

Office administration

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

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Citation, Operations Coordinator - 1652

Full Time

On-Site

Chattanooga, TN, USA

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as an Operations Coordinator at West Star:

This position provides planning support for the Production Departments. The Operations Coordinator will assist with planning, scheduling, and monitoring production activities, including creating work packages, and parts coordination. This position requires strong organizational skills and attention to detail; advanced knowledge of Word, Outlook, and Excel, as well as strong communication skills.

You Will Be ESSENTIAL To Many FUNCTIONS Including

• Must have reliable transportation to get to work each and every day.
• Entering discrepancies into Corridor as needed.
• Sort and organize paperwork at aircraft, such as parts traceability, completed work cards, log entries, and burn certifications, as applicable.
• Assist with parts ordering, prior to aircraft arrival if necessary, and throughout the project as well as following through with parts arrival status in coordination with the Purchasing team.
• Coordinating with vendors for repairs and services.
• Material quantity tracking for Completions projects.
• Once SOF comes through; adds to Program Manpower Sheet and assigns Lead to WO.
• Create project folder adding the SOF to the folder and interior pictures when done.
• Schedules and attends kick off meeting. Takes notes and adds item 1 milestones.
• Schedules or attends debrief when the plane comes in and adds customer squawks to the WOQ.
• Add cards to WOQ that may not have been on the SOF or customer requested to be added.
• Order’s long lead time parts for jobs when advised date by Leads.
• Build work packages by printing cards, stickers for the AC, print squawk bar code sheet for clocking in/out and creating the Red Books.
• Reviews WO books for squawks generated from inspections and adds into WOQ; advises Leads, Project Manager and Program Manager when completed so they can enter estimates.
• Processes cores to go to the cores team to send out.
• Pull Cores Owed to Vendor lists to update cores for any needed extensions.
• Process RTS parts to be returned to stock.
• Deliver parts to the floor for AC.
• Requests POs for services going out for repair/service.
• Ship out customer property when needed.
• Print out Tool Box Audit sheets for leads monthly.
• Organize completed cards at the end of the project by squawk number; stamp times/cycles and dates and turn in to QA for RTS.
• Effectively and clearly communicate (i.e., speak, write, read) in English.
• Any other job-related duties as assigned by supervisor or management.

Your Education

A High school diploma or equivalent.

What you’ll need to bring with you:

A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience

• Extensive experience using Microsoft Office products to include Excel.
• Extensive office and administrative support experience.

Your Initiative

We’re looking for team players who are self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common.

Your Sense Of Responsibility

• Attend work every day as scheduled.
• Notify supervisor in advance of shift starting if unable to work.
• Must have reliable transportation to get to work each and every day.
• Follow all company and safety rules during performance of duties.

Physical Requirements

• Lifts 10 lbs.
• Routine walking, bending and sitting.
• Sit at a desk and/or computer for extended intervals.
• Walk short distances routinely.
• Routine or repetitive physical motion with arms and hands.
• Basic personal computer operations.

Mental Requirements

• Work with others in a professional manner.
• Prioritize workload and work under pressure.
• Coordinate projects.

Supervision

• Work under minimal supervision.
• Work with other Managers coordinating projects in a cooperative manner.

Working Conditions

Office area or general areas of the facility and hangar.

Equipment Used

Personal computer.

Company Description

With over 78 years of industry experience, West Star Aviation stands as a leading independent Maintenance, Repair and Overhaul (MRO) provider. Employing over 3,000 professionals, we offer comprehensive services from our strategically located full-service facilities in East Alton, IL; Grand Junction, CO; Chattanooga, TN; Millville, NJ; Perryville, Missouri; and Statesville, NC as well as satellite locations in Denver, Houston, Minneapolis and Chicago. Our extensive capabilities encompass maintenance, paint, interior, and avionics services, supported by the largest Aircraft On Ground (AOG) network in the country, ensuring prompt and reliable mobile repair services nationwide.

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