Credit Analyst - 1616

West Star Aviation Inc.; East Alton (IL); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) match

Paid time off

Job summary

West Star Aviation Inc. is seeking a Credit Analyst to support the Corporate Accounting department in monitoring receivables, managing customer credit, and ensuring timely collections.

The role collaborates with operations, billing and customers using ERP tools to assess financial risk across facilities. The ideal candidate will have 5+ years in high-volume AR, knowledge of credit law and accounting principles, and proficiency with Microsoft Office and Dynamics GP.

Qualifications

• Experience in AR and commercial collections; 5+ years preferred.
• Knowledge of credit law and accounting principles; negotiation skills are valued.
• Experience with Microsoft Office and Dynamics GP is preferred; aviation industry familiarity helps.

Responsibilities

• Maintain accurate AR records and aging reports.
• Research refunds according to policies.
• Monitor and collect AR via phone and email.
• Communicate AR discrepancies to management and recommend collection strategies.
• Evaluate accounts, establish payment plans, and follow up.
• Escalate accounts to outside collection agencies or legal action when needed.
• Prepare delinquent account letters for special handling.
• Review write-offs with the Manager of Credit and Collections.
• Review customer credit applications and ensure compliance with policies.
• Participate in AR meetings and provide status updates.
• Collaborate with billing and operations to resolve disputes and ensure timely invoicing.
• Analyze work orders, open sales orders, and aircraft values for risk.
• Present progress payments and collect final invoices.
• Reconcile customer balances across facilities.
• Assist with audit tasks and process improvements.
• Communicate effectively in English.

Skills

Accounts receivable

Commercial collections

Credit law

Accounting principles

Negotiation

Microsoft Excel

Microsoft Dynamics GP

Aviation industry knowledge

Education

Associate or Bachelor’s degree in Accounting/Finance

Tools

Microsoft Office

Microsoft Dynamics GP

Job description

Credit Analyst - 1616

Full Time

On-Site

East Alton, IL, USA | Chattanooga, TN, USA

Posted 17 days ago

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel. When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly paydays and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as a Credit Analyst at West Star:

Are you a detail-oriented professional looking to advance your career in corporate credit and collections? Our team is seeking a self-motivated Credit Analyst to support our Corporate Accounting department. In this role, you will manage customer credit accounts, monitor receivables, and ensure the timely collection of outstanding balances with minimal supervision. You will collaborate closely with operations, billing, and customers, using accounting and ERP software to manage financial risk levels across our facilities. This position is perfect for a flexible team player who thrives in a fast-paced environment and is eager to take on new challenges.

You Will Be ESSENTIAL To Many FUNCTIONS Including

• Maintain accurate and up-to-date accounts receivable records and aging reports.
• Research and process refunds according to department policies.
• Monitor and collect accounts receivable by contacting customers via phone and email.
• Communicate A/R discrepancies to management and recommend collection strategies.
• Evaluate customer accounts, establish payment plans, and maintain proper follow-up.
• Recommend accounts for escalation to outside collection agencies or legal action when necessary.
• Prepare letters for delinquent accounts requiring special handling.
• Review troublesome accounts periodically with the Manager of Credit and Collections to assess write-offs.
• Review customer credit applications and maintain strict compliance with credit policies.
• Participate in periodic AR meetings and provide updates on account statuses.
• Collaborate with billing and operations teams to resolve disputes and ensure timely invoicing.
• Analyze work orders, open sales orders, and aircraft values to maintain appropriate financial risk levels.
• Work with operations and billing to present progress payments and collect final invoice payments.
• Reconcile customer account balances across multiple facilities.
• Assist with audit tasks and process improvements as needed.
• Effectively and clearly communicate (i.e., speak, write, read) in English.
• Any other job-related duties as assigned by supervisor or management.

What you’ll need to bring with you:

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Accounting, Finance, or a related field is preferred.
• A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience

• Prior experience in accounts receivable and commercial collections; 5+ years of high-volume AR experience preferred.
• Knowledge of credit law, accounting principles, and negotiation strategies.
• Proficiency in Microsoft Office products; experience with Microsoft Dynamics GP (Great Plains) preferred.
• Familiarity with aviation industry practices is preferred.

Your Initiative

We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will also need strong decision-making and problem-solving skills, excellent organizational habits, and the ability to work independently.

Your Sense Of Responsibility

• Attend work every day as scheduled.
• Notify supervisor in advance of shift starting if unable to work.
• Must have reliable transportation to get to work each day.
• Follow all company and safety rules during performance of duties.
• Maintain customer-oriented work habits and strict confidentiality of all accounts.

Physical Requirements

• Lift and carry up to 10 lbs occasionally.
• Routine walking, bending, stooping, and sitting.
• Sit at a desk and/or computer for extended intervals.
• Routine or repetitive physical motion with arms and hands.

Mental Requirements

• Work with others in a professional manner.
• Understanding of and ability to adhere to credit law and accounting principles.
• Excellent research, analytical, and problem-solving skills.
• Excellent organizational skills and strict attention to detail.
• Prioritize workload, work under pressure, and coordinate multiple tasks.

Equipment Used

• Computer operating with Windows, Microsoft Word, Excel, Outlook, PowerPoint, and Dynamics GP.
• 10 Key calculator, fax machine, copier, and multi-line telephone system.

Compensation & Benefit Information

The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The hourly rate for this position generally ranges between $28 - $34. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance. Additional compensation in the form of a shift differential will be provided if the employee is assigned to an alternate shift. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match and employer contribution to a Health Savings Account (HSA).

• Benefits Effective Day One for Eligible Employees
• Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Life Insurance, Disability Benefits & Supplemental Benefits
• 401(k) Plan with Employee Contributions & Employer Match
• Paid Company Holidays & Weekly Paid Time Off Accruals
• Flexible Work Schedules include 5x8, 4x10 and 3x12
• Weekly Competitive & Industry Leading Pay means you are paid more often
• Bonus Opportunity based on Company and Site Performance
• Internal Mobility & Career Advancement opportunities

Company Description

With over 78 years of industry experience, West Star Aviation stands as a leading independent Maintenance, Repair and Overhaul (MRO) provider. Employing over 3,000 professionals, we offer comprehensive services from our strategically located full-service facilities in East Alton, IL; Grand Junction, CO; Chattanooga, TN; Millville, NJ; Perryville, Missouri; and Statesville, NC as well as satellite locations in Denver, Houston, Minneapolis and Chicago. Our extensive capabilities encompass maintenance, paint, interior, and avionics services, supported by the largest Aircraft On Ground (AOG) network in the country, ensuring prompt and reliable mobile repair services nationwide.