Circulation & Patron Services: Library Associate II

Library Systems & Services Llc; Jurupa Valley (CA); On-site; USD 16,000 - 21,000; Part time

Benefits offered by this job

PTO

Tuition Assistance

Retirement Plan

Life Insurance

Disability Insurance

Training & Development

Wellness Resources

Job summary

Library Systems & Services Llc is seeking an entry-level Library Associate 2 in California. The role centers on customer service at the circulation desk and performing moderately complex paraprofessional duties under management direction.

The position requires a HS diploma or GED, some library experience, and flexible scheduling including days, evenings, and weekends. Proficiency with Microsoft Office and strong communication are valued.

Qualifications

• H.S. Diploma or GED required
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking is a plus

Responsibilities

• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures
• Checks in and processes library materials as necessary
• Accepts and processes fines, fees, or other payments
• Provides information regarding programs, events, conference rooms, etc.
• Mails library materials as necessary for patron homebound programs
• Shelves library materials
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records
• Other duties as assigned

Skills

Customer service

Communication skills

Bilingual English/Spanish

Schedule flexibility

Microsoft Office Suite

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Library Systems & Services Llc is seeking an entry-level Library Associate 2 in California. The role centers on customer service at the circulation desk and performing moderately complex paraprofessional duties under management direction.

The position requires a HS diploma or GED, some library experience, and flexible scheduling including days, evenings, and weekends. Proficiency with Microsoft Office and strong communication are valued.