Cigar representatives

Troianiello Cigars, LLC.; Scranton (Lackawanna County); On-site; USD 32,000 - 42,000; Full time

Job summary

Troianiello Cigars, LLC. in Scranton, PA, is seeking a Cigar Representative to join as a full-time, on-site team member. You will engage customers in-store, explain cigar lines and accessories, and offer knowledgeable recommendations based on individual tastes.

Responsibilities include maintaining displays, processing transactions, assisting with inventory checks, and supporting local promotions, events, and tastings while building lasting relationships with customers and the community.

Qualifications

• Excellent sales and customer service abilities.
• Knowledge of premium cigars and accessories.
• Experience with POS, cash handling, and inventory support.
• Strong communication and interpersonal skills.
• Reliable, punctual, and professional; follow company policies.
• On-site in Scranton, PA; evenings or weekends as needed.
• Retail, hospitality, or sales background is beneficial but not required.
• High school diploma or equivalent preferred.

Responsibilities

• Engage customers in-store and recommend cigars and accessories.
• Explain cigar lines and pairings; provide personalized recommendations.
• Maintain product displays and keep sales area organized.
• Process transactions and handle cash.
• Support inventory checks and stock rotation.
• Assist with local promotions, events, and tastings.
• Build relationships with customers and community partners.

Skills

Sales & service

Product knowledge

POS & cash handling

Communication

Reliability

On-site presence

Retail experience

Education

High school diploma or equivalent

Tools

POS systems

Job description

Company Description

Troianiello Cigars, LLC is a premium cigar manufacturer that designs and produces its own lines of cigars in company-owned factories. Founded in 2021 by Michael Troianiello in Scranton, PA, the company is dedicated to delivering high-quality cigars across Pennsylvania and throughout the United States. Troianiello Cigars specializes in hand-rolled premium cigars and offers a broad selection to meet diverse tastes and preferences. In addition to cigars, the company provides a range of accessories, creating a comprehensive experience for cigar enthusiasts.

Role Description

The Cigar Representative is a full-time, on-site role based in Scranton, PA. This role involves engaging with customers in-store, explaining cigar lines and accessories, and providing knowledgeable recommendations based on individual preferences. Day-to-day responsibilities include managing product displays, maintaining a clean and organized sales area, processing transactions, and supporting inventory checks and stock rotation. The Cigar Representative will also assist with local promotions, events, and tastings, while helping to build strong relationships with customers and community partners.

Qualifications

• Sales and customer service skills, including the ability to actively listen, recommend products, and provide a welcoming experience.
• Product knowledge and interest in premium cigars, with a willingness to learn about blends, strengths, and cigar accessories.
• Basic retail and operational skills such as point-of-sale usage, cash handling, and inventory support.
• Strong communication and interpersonal skills, with the ability to interact respectfully with a diverse customer base.
• Reliability and professionalism, including punctuality, attention to detail, and adherence to company policies.
• Ability to work on-site in Scranton, PA, including evenings or weekends as needed.
• Prior experience in retail, hospitality, or sales is beneficial but not required.
• High school diploma or equivalent preferred.