CIAM Full-Stack Engineer (React/Node, Azure)

Manulife John Hancock; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Manulife John Hancock is seeking a CIAM-focused software engineer to build secure, scalable customer identity experiences across digital channels. You'll create frontend features with React and backend services with Node.js, addressing registration, sign-in, MFA, consent, and profile management.

Collaborating with product, design, architecture, and security teams, you will apply identity standards and secure engineering practices, contribute to APIs and CI/CD pipelines, and help deploy

Qualifications

• 3+ years of software engineering experience building or supporting production web applications.
• Hands-on experience with React and modern JavaScript or TypeScript.
• Experience building backend services or APIs with Node.js.
• Experience designing or integrating REST APIs and working with distributed systems.
• Understanding of identity and access management concepts, preferably including OIDC/OAuth2, SAML, and JWT.
• Familiarity with authentication, authorization, MFA, or other customer identity capabilities.
• Understanding of secure coding practices, code reviews, and automated testing.
• Experience with source control, build tools, testing frameworks, and CI/CD workflows.
• Experience deploying or supporting cloud-based applications; Azure experience is an asset.
• Strong troubleshooting, communication, and collaboration skills.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Responsibilities

• Develop, test, and maintain full-stack CIAM capabilities using React, Node.js, and related technologies.
• Build accessible, responsive customer experiences for registration, sign-in, MFA, consent, profile management, and account recovery.
• Develop and maintain APIs and backend services that support identity journeys and application integrations.
• Integrate digital applications with CIAM platforms using standards-based protocols such as OIDC/OAuth2, SAML, SCIM, and JWT.
• Implement authentication, authorization, token handling, session management, and logout flows following established security practices.
• Collaborate with product owners, designers, architects, and security teams to refine requirements and deliver maintainable solutions.
• Contribute to technical designs, API contracts, development standards, and reusable components.
• Apply secure coding practices and address vulnerabilities through code reviews, automated testing, and dependency updates.
• Build and maintain unit, integration, and end-to-end tests for applications, services, and identity journeys.
• Contribute to CI/CD pipelines and deployment configurations that support safe, repeatable releases.
• Help deploy and support cloud-based solutions, preferably on Azure.
• Use logs, metrics, traces, and alerts to troubleshoot issues and improve reliability.
• Participate in production support, incident response, root-cause analysis, and continuous improvement.
• Work with fraud and risk teams to support risk signals and adaptive authentication.
• Document technical designs, integration patterns, and operational procedures.
• Share knowledge and contribute to strong engineering practices across the team.

Skills

React

JavaScript/TypeScript

Node.js

REST APIs

OIDC/OAuth2

SAML

JWT

MFA

Security testing

CI/CD

Azure

Troubleshooting

Communication

Collaboration

Source control

Education

Bachelor's degree

Tools

Azure

Job description

Manulife John Hancock is seeking a CIAM-focused software engineer to build secure, scalable customer identity experiences across digital channels. You'll create frontend features with React and backend services with Node.js, addressing registration, sign-in, MFA, consent, and profile management.

Collaborating with product, design, architecture, and security teams, you will apply identity standards and secure engineering practices, contribute to APIs and CI/CD pipelines, and help deploy