CI360 AI & Agentic AI Product Manager

Sas; Cary (NC); Híbrido; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive medical, prescription, &

Dental & vision plans

Industry-leading 401k

Tuition assistance

Paid holidays and wellness break

Parental leave and paid sick days

Generous childcare benefits

Descripción de la vacante

SAS is seeking a CI360 AI & Agentic AI Product Manager to shape the agentic AI strategy for CI360, focusing on improving marketer productivity and campaign outcomes across the marketing lifecycle. You will collaborate with product managers, engineering, data science, UX, architecture, and GTM teams to deliver differentiated capabilities.

You will lead discovery with customers and internal stakeholders to validate use cases, translate needs into roadmaps, and ensure governance and trust in AI

Formación

• 5+ years of product management experience in SaaS/marketing technology/enterprise software.
• Experience with AI, generative AI, agentic AI, AI assistants, orchestration patterns, or multi-agent concepts.
• Strong customer discovery skills to validate pain points and prioritize capabilities.
• Ability to translate ambiguous AI concepts into clear product requirements and delivery priorities.
• Values: curious, passionate, authentic, accountable.

Responsabilidades

• Define CI360 agentic AI product strategy across MCP, AI assistants, autonomous workflows, and multi-agent concepts.
• Develop product requirements and roadmap priorities grounded in customer needs and market trends.
• Lead product discovery with customers, marketers, sales, and internal teams to identify pain points and measurable outcomes.
• Ensure AI capabilities are trustworthy, explainable, and governed with responsible AI principles.
• Define success measures for AI features including productivity gains and campaign outcomes.

Conocimientos

Product management

AI product management

customer discovery

requirements translation

leadership

Descripción del empleo

CI360 AI & Agentic AI Product Manager - Hybrid | Cary, North Carolina

We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About the job

We are seeking a CI360AI & Agentic AI Product Manager to define and lead the agentic AI strategy for CI360, with a focus on making marketers more efficient and effective across the full marketing lifecycle. This role will shape how AI agents, multi-agent workflows, and MCP-enabled capabilities can support marketers from audience creation and customer journey design through to insight generation, campaign execution, and performance optimization.

The successful candidate will identify high-value AI and agentic use cases within CI360, translate customer and market needs into product strategy, and work closely withother product managers,engineering, data science, UX, architecture, and go-to-market teams to deliver differentiated capabilities that improve marketer productivity, decision quality, and campaign outcomes.

This role is critical to evolving CI360 into an AI-enabled marketing platform that helps customers reduce manual effort, accelerate campaign creation, improve personalization, and continuously optimize marketing performance.

As anAI & Agentic AI Product Manager, you will:

• Define the CI360 agentic AI product strategy across MCP, AI assistants, autonomous workflows, and multi-agent concepts that support the end-to-end marketing lifecycle.
• Develop product requirements and roadmap priorities for agentic AI capabilities grounded in customer needs, market trends, business impact, and technical feasibility.
• Lead product discovery with customers, marketers, sales, customer advisory teams, and internal stakeholders to understand pain points, use cases, adoption barriers, and measurable outcomes. Utilize rapid prototyping techniques tovalidateideas and drive adoption of AI and Agentic AI solutions that improve marketer productivity and business outcomes.
• Ensure AI capabilities are trustworthy, explainable, governed, and aligned with enterprise expectations, including transparency, human-in-the-loop controls, auditability, and responsible AI principles.
• Define success measures for AI and agentic features, including marketer productivity gains, campaign cycle-time reduction, recommendation adoption, customer satisfaction, usage, and business impact.

Required Qualifications

• 5+ years of experience in product management experience in a SaaS, marketing technology, customer intelligence, analytics, AI, or enterprise software environment.
• Experiencewith AI, generative AI, agentic AI, AI assistants, orchestration patterns, or multi-agent concepts.
• Strong customer discovery skills, with the ability to validate customer pain points and prioritize capabilities based on value, feasibility, and strategic fit.
• Ability to translate ambiguous AI and agentic concepts into clear product requirements, user experiences, and delivery priorities.
• You’recurious, passionate,authenticand accountable. These are our values and influence everything we do.

Preferred Qualifications

• Strong understanding of marketing workflows, including audience management, segmentation, journey orchestration, campaign executiondecisioning, insight generation, and performanceoptimization.
• Familiarity with MCP, AI agents, tool-calling architectures, multi-agent orchestration, or enterprise AI integration patterns.
• Understandingofresponsible AI, model governance, explainability, privacy, and enterprise trust requirements.
• Experience bringing early-stage or emerging technology concepts from discovery throughproductization.
• Strong presentation skills, particularly to external audiences

World-class benefits

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include:
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Tuition Assistance Program and programs and resources to support your development
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

You are welcome here.

At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [e-mail].