Chuukese Over-the-Phone Interpreters Needed

United Language Group; Portland, Oregon, Topeka (OR, IL, KS); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks fluent bilingual speakers for on-demand over-the-phone interpretations. This remote role requires a strong command of English and Chuukese languages, adherence to professional ethics, and exceptional customer service skills. Ideal candidates will have experience in medical interpretation and the ability to handle crisis situations with calmness and compassion. Join a dynamic team that values flexibility and professionalism, providing essential services to those in need.

Qualifications

• Proficient in English and Chuukese languages.
• Strong knowledge of professional Code of Ethics and privacy laws.

Responsibilities

• Interpret between English and Chuukese languages.
• Maintain professionalism and excellent customer service.

Skills

Fluent in English

Fluent in Chuukese

Customer service skills

Ability to remain calm in crisis

Education

Healthcare interpretation program

Medical interpretation experience

Job description

United Language Group is seeking fluent bilingual speakers as Independent Contractors for on-demand over-the-phone interpretations for Chuukese

The Interpreter must have a strong command of English and Chuukese languages. They must follow the professional Code of Ethics as outlined by IMIA and NCIHC.



Essential Duties + Responsibilities:

• Interpret between English and Chuukese languages.


• Maintain the appropriate tone of voice, register and observe cultural nuances


• Maintain professionalism through attitude, and interpreting service


• Demonstrate excellent customer service skills


• Must have a reliable phone line and an adequate work environment to process the calls.


• Remote (work-from-home)

Qualifications:

• Proficient in English and Chuukese languages


• Strong knowledge of professional Code of Ethics and privacy laws (HIPAA)


• Excellent communication and customer service skills


• Ability to remain calm and compassionate when dealing with difficult people and crisis situations


• Flexible availability

Preferred Qualifications:

• NBCMI or CCHI certification is preferred


• Completion of a healthcare interpretation program or at least 2 years of consistent medical interpretation experience


• Minimum (6) six months experience of over-the-phone interpretation