CHS - Room Attendant, PT

Seven Feathers; Oregon (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join the Umpqua Indian Development Corporation as a Room Attendant, contributing to exceptional guest experiences through cleanliness and customer service. This role offers opportunities for personal development and competitive salary in a supportive environment that values team success.

Benefits

Comprehensive medical, dental, vision, and Rx coverage

Paid Time Off

Employer-paid life and disability plans

401k with up to 3.5% employer match

Qualifications

• 1 year experience in a hotel/motel environment preferred.
• Must be 18 years of age or older.
• Ability to read and comprehend written instructions.

Responsibilities

• Cleans guestrooms to hotel standards including trash removal and bed making.
• Responds to guest complaints and ensures superior customer service.
• Maintains confidentiality of guest information.

Skills

Organizational skills

Verbal communication

Interpersonal skills

Customer relations

Education

High School Diploma or GED Certificate

Job description

Description

Join the Umpqua Indian Development Corporation (UIDC) family!

About UIDC:

UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and job training opportunities for tribal members and the communities in which they serve.

Why Work for UIDC:

As an applicant of UIDC, you have the ability to work for a diverse array of employment opportunities. Working for UIDC allows you to be part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development and advancement opportunities. We also offer a competitive salary and benefits package, including:

• Comprehensive medical, dental, vision, and Rx coverage
• Paid Time Off
• Employer-paid life and disability plans
• 401k with up to 3.5% employer match

It is Housekeeping’s mission to deliver an unforgettable guest service while providing safe, clean, and comfortable accommodations in assigned areas in a timely manner. Room Attendants will strive to achieve the cleanliness expectations of our property. Duties include but are not limited to:

• Greets guests, responds to special requests. Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Cleans guestrooms to the level of standards set by the Hotel, including stripping of soiled items and trash, bed making, cleaning bathrooms, vacuuming, dusting and placing or replacing amenities and supplies.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including carts, vacuums, chemicals and cleaning aides.
• Observes status of and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior customer service.
• Works varying schedules to reflect the business needs of the hotel.
• Provides constructive input to improve processes within the department.
• Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis.

Requirements

• High School Diploma or GED Certificate preferred.
• 1 year experience in a hotel/motel environment strongly preferred.
• 18 years of age or older.
• Excellent organizational, verbal, interpersonal, and customer relations skills.
• Able to read and comprehend written instructions.