Chronic Care Specialty Sales Representative – Southwest

Merck; Lansing (MI); Remote; USD 77,000 - 123,000; Full time

Job summary

A leading pharmaceutical company is seeking a Chronic Care Specialty Sales Representative in Michigan to drive patient impact by building relationships with healthcare providers. This field-based role requires developing and executing territory business plans, maintaining product knowledge, and conducting sales discussions. Candidates should have a bachelor's degree and relevant experience in sales or healthcare. Flexible work environment offered.

Benefits

Annual bonus

Comprehensive benefits package

Hybrid work model

Qualifications

• 0-3 years of relevant work experience in sales or healthcare.
• 3+ years Sales experience for S2 level.
• Ability to analyze complex data for strategic sales planning.

Responsibilities

• Develop territory-level business plans.
• Conduct product sales discussions with providers.
• Maintain current product knowledge and certifications.
• Regularly update management on customer needs.

Skills

Sales experience

Customer relationship management

Analytical skills

Communication skills

Flexibility

Education

Bachelor’s degree (BA/BS)

High school diploma or equivalent

Job description

Overview

As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.

Territory Assignment

This is a field-based sales role responsible for covering a specific territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.

Territory Coverage

We are hiring multiple Chronic Care Specialty Sales Representatives to support the following territories below. Each territory includes the major cities/locations listed and may also include surrounding towns, suburbs, and other nearby communities.

• 1. Denver S, CO: Denver, CO; Colorado Springs, CO; Aurora, CO
• 2. Las Vegas, NV: Las Vegas, NV; Henderson, NV; North Las Vegas, NV
• 3. New Mexico, NM: El Paso, TX; Albuquerque, NM; Las Cruces, NM
• 4. Palm Springs, CA: Moreno Valley, CA; Murrieta, CA; Hemet, CA
• 5. Peoria, AZ: Phoenix, AZ; Glendale, AZ; Peoria, AZ
• 6. San Diego, CA: San Diego, CA; Chula Vista, CA; Oceanside, CA
• 7. Southern, AZ: Phoenix, AZ; Tucson, AZ; Mesa, AZ

Position Overview

In this role, you will develop and manage relationships with a diverse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians’ offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.

Key Responsibilities

• Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.
• Maintain current product knowledge and certifications for the company’s portfolio.
• Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.
• Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.
• Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace.
• Monitor business performance against objectives using company tools to support effective planning and sales impact.

Qualifications

This position's band level will be evaluated based on candidate's qualifications.

Minimum Requirements

• S1 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
• S2 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
• Able to analyze complex data and leverage insights to develop strategic sales plans.
• Comfortable using digital tools and platforms to engage with healthcare professionals.
• Flexible and adaptable to changing market conditions and customer expectations.
• Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.
• Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.
• Valid driver’s license.
• Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.
• Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, candidates must be willing to relocate at their own expense.

Preferred Experience and Skills

• Background in sales, account management, consultative roles, or customer service.
• Experience analyzing metrics to evaluate progress toward goals.
• Minimum of 3 years of relevant sales experience.
• Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.
• Experience launching products and succeeding in competitive markets.
• Ability to simplify complex information and convey technical details clearly.
• Proficient in using advanced analytics to generate customer insights and drive sales.
• Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.
• Demonstrates a proactive learning approach and an agile growth mindset.

Compensation and Benefits

The salary range for this role is:

• S1: $77,700.00 - $122,300.00
• S2: $104,200.00 - $163,900.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

CCSales2025

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

EEO and Compliance

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit the EEOC Know Your Rights page and related resources.

Additional Information

U.S. Hybrid Work Model: Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid model. This model does not apply to field-based positions. See posting for full details.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive benefits package including medical, dental, vision, retirement benefits (401(k)), holidays, vacation, and paid sick days. More information about benefits is available at the company’s compensation and benefits page.

Application instructions and deadlines: You can apply for this role through the company careers page. The posting end date is 10/11/2025.

Additional Compliance Notes

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only: We will consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.