Chronic Care Specialty Sales Representative – Pacific Northwest

Merck; Juneau (AK); Remote; USD 77,000 - 164,000; Full time

Job summary

A leading pharmaceutical company is seeking a Chronic Care Specialty Sales Representative to drive patient impact in a defined territory. Key responsibilities include managing customer relationships, collaborating with healthcare providers, and executing business plans. Ideal candidates will have a bachelor's degree and relevant sales experience. The role offers a salary range of $77,700 to $163,900, depending on experience and qualifications.

Benefits

Comprehensive benefits package

Annual bonus eligibility

Flexible work arrangements

Qualifications

• Able to analyze complex data and leverage insights to develop strategic sales plans.
• Comfortable using digital tools and platforms to engage with healthcare professionals.
• Proven track record of success in both educational and professional environments.

Responsibilities

• Develop and execute a territory-level business plan.
• Maintain current product knowledge and certifications for the company’s portfolio.
• Provide management updates on customer needs and marketplace dynamics.

Skills

Sales experience

Interpersonal relationships

Customer feedback management

Account planning

Education

Bachelor's degree (BA/BS) or equivalent experience

Job description

Overview

As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. You will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.

Territory Assignment

This is a field-based sales role responsible for covering a specific territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.

Territory Coverage

We are hiring multiple Chronic Care Specialty Sales Representatives to support the following territories. Each territory includes the major cities/locations listed below and may also include surrounding towns, suburbs, and other nearby communities.

1. Fresno, CA: Fresno, CA; Visalia, CA; Clovis, CA

2. Oakland, CA: San Francisco, CA; Oakland, CA; Vallejo, CA

3. Oregon, OR: Portland, OR; Salem, OR; Eugene, OR

4. Sacramento, CA: Sacramento, CA; Reno, NV; Roseville, CA

5. Salinas, CA: San Jose, CA; Salinas, CA; Santa Cruz, CA

6. Salt Lake City, UT: Salt Lake City, UT; Boise, ID; Ogden, UT

7. San Francisco N, CA: San Francisco, CA; Santa Rosa, CA; San Rafael, CA

8. San Francisco S, CA: San Francisco, CA; San Mateo, CA; Daly City, CA

9. Seattle, WA : Seattle, WA; Tacoma, WA; Vancouver, WA

10. Stockton, CA: Sacramento, CA; Stockton, CA; Modesto, CA

Position Overview

In this role, you will develop and manage relationships with a diverse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians’ offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.

Key Responsibilities

• Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.
• Maintain current product knowledge and certifications for the company’s portfolio.
• Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.
• Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.
• Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace
• Monitor business performance against objectives using company tools to support effective planning and sales impact.

Qualifications

This position's band level will be evaluated based on candidate's qualifications.

Minimum Requirements

• S1 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
• S2 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
• Able to analyze complex data and leverage insights to develop strategic sales plans.
• Comfortable using digital tools and platforms to engage with healthcare professionals.
• Flexible and adaptable to changing market conditions and customer expectations.
• Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.
• Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.
• Valid driver’s license.
• Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.
• Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, candidates must be willing to relocate at their own expense.

Preferred Experience and Skills

• Background in sales, account management, consultative roles, or customer service.
• Experience analyzing metrics to evaluate progress toward goals.
• Minimum of 3 years of relevant sales experience.
• Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.
• Experience launching products and succeeding in competitive markets.
• Ability to simplify complex information and convey technical details clearly.
• Proficient in using advanced analytics to generate customer insights and drive sales.
• Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.
• Demonstrates a proactive learning approach and an agile growth mindset.

Salary and Benefits

The salary ranges for this role are:

S1: $77,700.00 - $122,300.00

S2: $104,200.00 - $163,900.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

Application and Compliance

CCSales2025

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

EEO and Residency

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. We comply with all affirmative action requirements for protected veterans and individuals with disabilities.

EEOC Know Your Rights and related notices can be found on the company privacy and rights pages.

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid model with three on-site days per week, Monday - Thursday, and remote on Fridays, unless business critical tasks require on-site presence. This does not apply to field-based positions or other exceptions listed in the policy.

The salary range for this role is $104,200.00 - $163,900.00, reflecting the range at posting time. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

Benefits and Application

We offer a comprehensive package of benefits including medical, dental, vision, retirement (401(k)), paid holidays, vacation, compassionate and sick days. More information about benefits is available at the company careers site.

You can apply for this role through the company site or Workday. The application deadline is stated on this posting.

Location and Compliance Notes

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws including the City of Los Angeles Fair Chance Initiative.

Search Firm Representatives: Merck & Co. does not accept unsolicited assistance from search firms for employment opportunities. No fee will be paid where no pre-existing agreement exists.

Other Details

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 25%

Flexible Work Arrangements: Remote

Valid Driving License: Yes

Required Skills: Account Planning, Adaptability, Customer Feedback Management, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Pharmaceutical Sales Training, Sales Calls, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training

End of Posting