Chronic Care Specialty Sales Representative – KY - TN - OH

Merck; Bismarck (ND); Hybrid; USD 104,000 - 164,000; Full time

Job summary

A leading pharmaceutical company is looking for a Chronic Care Specialty Sales Representative in Bismarck, North Dakota. This role involves driving patient impact and managing relationships with specialty healthcare customers. The ideal candidate will have a strong sales background and the ability to effectively engage with healthcare professionals across various settings. The position offers a competitive salary range of $104,200.00 - $163,900.00 with hybrid work options.

Benefits

Comprehensive benefits package

401(k) retirement benefits

Paid holidays and vacation

Qualifications

• Proven track record in sales; ability to analyze complex data.
• Effective communication with healthcare professionals.
• Ability to build and maintain customer relationships.

Responsibilities

• Develop territory-level business plans.
• Engage with specialty healthcare customers.
• Monitor business performance against objectives.

Skills

Relationship building

Sales experience

Analytical skills

Communication skills

Adaptability

Education

Bachelor’s degree

High school diploma with relevant experience

Job description

Overview

Job Description

As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.

Territory

This is a field-based sales role responsible for covering a specific territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.

Territory Coverage

We are hiring multiple Chronic Care Specialty Sales Representatives to support the following territories below. Each territory includes the major cities/locations listed and may also include surrounding towns, suburbs, and other nearby communities.

• 1. Bowling Green, KY: Bowling Green, KY; Elizabethtown, KY; Glasgow, KY
• 2. Chattanooga, TN: Chattanooga, TN; Cleveland, TN; Knoxville, TN
• 3. Jackson, TN: Jackson, TN; Columbia, TN; Spring Hill, TN
• 4. Knoxville, TN: Knoxville, TN; Johnson City, TN; Maryville, TN
• 5. Louisville, KY: Louisville, KY; Frankfort, KY; Georgetown, KY
• 6. Memphis, TN
• 7. Nashville, TN: Nashville, TN; Murfreesboro, TN; Clarksville, TN

Position Overview

In this role, you will develop and manage relationships with a diverse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians’ offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.

Key Responsibilities

• Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.
• Maintain current product knowledge and certifications for the company’s portfolio.
• Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.
• Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.
• Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace.
• Monitor business performance against objectives using company tools to support effective planning and sales impact.

Qualifications

This position's band level will be evaluated based on candidate's qualifications.

Minimum Requirements

• S1 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
• S2 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
• Able to analyze complex data and leverage insights to develop strategic sales plans.
• Comfortable using digital tools and platforms to engage with healthcare professionals.
• Flexible and adaptable to changing market conditions and customer expectations.
• Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.
• Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.
• Valid driver’s license.
• Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.
• Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, candidates must be willing to relocate at their own expense.

Preferred Experience and Skills

• Background in sales, account management, consultative roles, or customer service.
• Experience analyzing metrics to evaluate progress toward goals.
• Minimum of 3 years of relevant sales experience.
• Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.
• Experience launching products and succeeding in competitive markets.
• Ability to simplify complex information and convey technical details clearly.
• Proficient in using advanced analytics to generate customer insights and drive sales.
• Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.
• Demonstrates a proactive learning approach and an agile growth mindset.

Salary and Benefits

The salary ranges for this role are:

• S1: $77,700.00 - $122,300.00
• S2: $104,200.00 - $163,900.00

This is the range the company in good faith believes it would pay for this role at the time of posting. An employee’s position within the salary range will be based on several factors including education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

Hybrid/Remote Work

U.S. Hybrid Work Model: Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, with Friday remote, unless business critical tasks require on-site presence. This model does not apply to field-based positions or other designated roles. Please note, this guidance does not apply to roles that have been designated as “remote”.

The salary range for this role is $104,200.00 - $163,900.00.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en or via the Workday Jobs Hub if you are a current employee. The application deadline for this position is stated on this posting.

Residency and Compliance

US and Puerto Rico Residents Only: Our company is committed to inclusion. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. We comply with Affirmative Action requirements for protected veterans and individuals with disabilities. For more information about personal rights under U.S. Equal Opportunity Employment laws, visit the EEOC Know Your Rights and related resources included here.

U.S. Hybrid Work Model and additional notices as applicable, including state-specific rights and privacy notices, may be referenced in the posting.

Other Information

We are proud to be a company that embraces diversity and inclusion. Learn more about your rights, including under California, Colorado and other US State Acts, and about privacy rights at the company site.