Chronic Care Specialty Sales Representative – Eastern PA - NJ - DE

Merck; City of Albany (NY); Remote; USD 77,000 - 123,000; Full time

Job summary

A global healthcare company is seeking a Chronic Care Specialty Sales Representative in Albany, NY. This role involves developing relationships with healthcare professionals and delivering patient-focused solutions within a designated territory. Candidates should possess strong sales and analytical skills, with a preference for those having cardiovascular sales experience. Competitive salary and benefits are offered.

Benefits

Comprehensive benefits package

Annual bonus

401(k) retirement plan

Paid holidays and vacation

Qualifications

• Bachelor’s degree or equivalent with relevant sales experience.
• Proven track record of success in educational and professional settings.

Responsibilities

• Develop and execute a territory-level business plan.
• Engage with healthcare professionals and maintain customer relationships.
• Provide management updates on customer needs and market dynamics.

Skills

Sales experience

Analytical skills

Interpersonal skills

Communication skills

Customer relationship management

Flexibility and adaptability

Digital tools proficiency

Education

Bachelor’s degree (BA/BS)

High school diploma or equivalent

Job description

Overview

As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. You will collaborate with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.

Territory Assignment

This is a field-based sales role covering a specific territory. Travel depends on territory needs and location of the selected candidate, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.

Territory Coverage

We are hiring multiple Chronic Care Specialty Sales Representatives to support the territories listed below. Each territory includes major cities/locations and surrounding communities.

• Allentown, PA: Allentown, Bethlehem, Easton
• Bridgewater, NJ: Edison, Piscataway, Perth Amboy
• Rehobeth Beach, DE: Dover, Salisbury, Millsboro
• Toms River, NJ: Trenton, Lakewood, Toms River
• Trenton, NJ: Trenton, Levittown (PA), Princeton

Position Overview

You will develop and manage relationships with a diverse range of specialty health care customers including cardiologists, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with physicians’ offices, integrated delivery systems, pharmacies, and hospital clinics to execute your responsibilities.

Key Responsibilities

• Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.
• Maintain current product knowledge and certifications for the portfolio.
• Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with products according to labeling.
• Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.
• Be knowledgeable on headquarters-approved information regarding products, disease areas, and marketplace.
• Monitor business performance against objectives using company tools to support planning and sales impact.

Qualifications

This position's band level will be evaluated based on candidate's qualifications.

Minimum Requirements

• S1 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience in sales, marketing, healthcare, or related fields.
• S2 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 3+ years of sales experience or at least 6 years of relevant work experience in sales, marketing, healthcare, or related fields.
• Ability to analyze complex data and develop strategic sales plans.
• Comfort with digital tools and platforms to engage with healthcare professionals.
• Flexible and adaptable to changing market conditions and customer expectations.
• Proven track record of success in educational and professional settings with strong interpersonal, analytical, and communication skills.
• Ability to work independently and in a team, with strong organizational and time management skills.
• Valid driver’s license.
• Demonstrated ability to build and maintain customer relationships by understanding and addressing their needs.
• Residence in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non-metro territories; if outside these distances, willingness to relocate at own expense.

Preferred Experience and Skills

• Background in sales, account management, consultative roles, or customer service.
• Experience analyzing metrics to evaluate progress toward goals.
• Minimum of 3 years of relevant sales experience.
• Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.
• Experience launching products and succeeding in competitive markets.
• Ability to simplify complex information and convey technical details clearly.
• Proficient in using advanced analytics to generate customer insights and drive sales.
• Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.
• Proactive learning and agile growth mindset.

Compensation and Benefits

Salary ranges: S1: $77,700.00 – $122,300.00; S2: $104,200.00 – $163,900.00. Salary placement depends on education, qualifications, certifications, experience, skills, location, and business needs. This role is eligible for annual bonus and long-term incentive, if applicable. A comprehensive benefits package is offered, including medical, dental, vision, retirement (401(k)), paid holidays, vacation, and sick days. More information is available on the company website.

Travel: 25% required.

Work model: US Hybrid Work Model applicable to office-based roles; field-based roles require in-person work as needed.

You can apply for this role through the company career site. The application deadline is stated on the posting.

Equal Employment Opportunity

We are an Equal Employment Opportunity Employer and comply with applicable laws. We provide equal opportunities to all employees and applicants and prohibit discrimination based on race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. For accommodations during the application or hiring process, please contact the company.

For more information about personal rights under U.S. EEO laws, visit the EEOC Know Your Rights and related resources. Learn about privacy and state-specific acts on the company privacy page.

Additional

San Francisco, Los Angeles, and other location-specific fair chance requirements may apply where applicable.