Chronic Care Nurse

Signallamp Health is Becoming Tellihealth; Orlando (FL); Remote; USD 50,000 - 80,000; Full time

Job summary

An innovative healthcare organization is seeking dedicated Chronic Care Nurses to enhance remote patient management. In this rewarding role, you'll engage with patients regularly, providing critical support and guidance between medical visits. Your expertise will help bridge communication gaps and ensure patients receive the care they need, fostering trust and rapport. This position offers a unique opportunity to make a significant impact in the lives of chronically ill individuals while working from the comfort of your home. Join a forward-thinking team that prioritizes patient well-being and embraces technology for effective care coordination.

Qualifications

• Active LVN, LPN, or RN license required.
• Minimum of 4 years clinical experience with 2 years in home health.

Responsibilities

• Engage in regular check-ins with patients about their health.
• Manage a caseload of 200 to 250 chronically ill patients.

Skills

Patient Communication

EMR Systems

Customer Service

Organizational Skills

Clinical Experience

Education

LVN, LPN, or RN License

Accredited Nursing Program Graduate

Tools

EMR Systems

Job description

Direct message the job poster from TelliHealth.

Schedule: M-F 8AM-4:30PM EST or 9AM-5:30PM MST.

Position Overview:

Most people only see their doctors when they're unwell, face the stress of booking appointments, and endure lengthy waits in crowded waiting rooms. Our Chronic Care Nurses are there to step in for critical moments between visits, such as grappling with medication side effects, assistance with transportation, or helping to distinguish whether the patient should make a trip to the ER, visit an urgent care facility, or wait to speak with their provider.

At TelliHealth, we've transformed remote care management to ensure that chronically ill patients are not alone. As part of our team, nurses maintain consistent phone connections with patients, offer guidance for health challenges, and bridge gaps often overlooked by traditional healthcare.

Key Responsibilities:

• Engage in regular check-in calls with patients, discuss condition changes, follow up on appointments, and understand new instructions from providers.
• Manage a caseload of 200 to 250 chronically ill patients.
• Provide exceptional customer service via phone and email.
• Recognize when additional follow-up or intervention is needed for ongoing issues.
• Build rapport with patients, understanding their unique challenges.
• Establish trust with patients and families.
• Communicate seamlessly with providers and staff as a vital care team link.
• Help patients prioritize and understand their health conditions.
• Advocate for patients by promptly addressing medical concerns.
• Use technology to coordinate and manage care.
• Gather resources to ensure continuity of care.
• Use EMR systems to review visits, liaise with care team, and document actions accurately.

Qualifications:

• Active, unrestricted LVN, LPN, or RN license.
• Graduate of an accredited LVN, LPN, or RN program.
• At least 4 years of clinical experience.
• Minimum of 2 years in home health, primary care, or long-term care.
• Full-time availability Monday through Friday, 8AM-4:30PM EST or 9AM-5:30PM MST.
• Minimum upload speed of 12 Mbps and download speed of 20 Mbps.
• Work from home in a HIPAA-compliant environment.
• Proficiency in interacting with patients via phone, email, and chat.
• Experience with EMR systems.
• Excellent communication and organizational skills.
• Ability to manage multiple priorities effectively.