Chronic Care Coordinator (In-Office, EMR)

Socket.dev; Safford (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/vision/dental insurance

401k

Paid holidays

Job summary

Optima Medical in Arizona is seeking a Care Coordinator for our CCM program. This in-office, phone and EMR-based coordination role supports patients with chronic conditions such as diabetes, hypertension, COPD, and heart disease through regular outreach and follow-up.

Ideal candidates have 1+ year of Medical Assistant experience and EMR proficiency, with CMA or MA certification preferred. This position emphasizes collaboration with providers, education for patients and families, and coordination

Qualifications

• 1 year of clinical work experience as a Medical Assistant
• 1 year of EMR experience; eClinicalWorks preferred
• High level of professionalism
• Excellent written and verbal communication skills
• Strong customer service skills
• Medical Assistant Course Completion Diploma or CMA designation required
• Bilingual (English/Spanish) is a plus
• Must have HS diploma or GED equivalent

Responsibilities

• Developing personalized care plans in collaboration with patients, caregivers, and healthcare providers.
• Coordinating and facilitating communication between various healthcare team members, including physicians, specialists, nurses, and ancillary service providers.
• Monitoring patients’ adherence to treatment plans and medications, as well as their progress towards health goals.
• Providing ongoing education and support to patients and their families regarding disease management, lifestyle modifications, and preventive care measures.
• Utilizing electronic health records (EHR) and other healthcare technology tools to document patient encounters, track interventions, and ensure continuity of care.
• Collaborating with community resources and social services agencies to address patients’ social determinants of health and support their overall well-being.
• Conducting regular follow-up check ins and care coordination activities to optimize health outcomes and quality of life for patients with chronic conditions.

Skills

Communication

Customer service

Bilingual (English/Spanish)

Education

HS diploma or GED

Medical Assistant Certificate / CMA

Tools

eClinicalWorks EMR

Job description

Optima Medical in Arizona is seeking a Care Coordinator for our CCM program. This in-office, phone and EMR-based coordination role supports patients with chronic conditions such as diabetes, hypertension, COPD, and heart disease through regular outreach and follow-up.

Ideal candidates have 1+ year of Medical Assistant experience and EMR proficiency, with CMA or MA certification preferred. This position emphasizes collaboration with providers, education for patients and families, and coordination