Chromatography Solutions Specialist (USA REMOTE)

Danaher; New York (NY); Remote; USD 65,000 - 70,000; Full time

Job summary

A leading company in Life Sciences and Biotechnology is seeking a Chromatography Solutions Specialist for a remote role. This position offers the opportunity to work collaboratively in a supportive environment while providing technical support and sales assistance, contributing to advancements in scientific analysis and human health. With a competitive salary and flexible working conditions, this role is ideal for candidates with a relevant degree and experience in customer service and chromatography.

Benefits

Flexible remote work arrangement

Career advancement opportunities

Supportive collaborative environment

Qualifications

• At least 2 years of relevant industry or academic experience including 1 year in Sales or Customer Service.
• Experience in chromatography/sample preparation is essential.
• Familiarity with CRM, ERP, and ticketing software preferred.

Responsibilities

• Provide technical support and product recommendations to customers.
• Collaborate with Technical Support Team to ensure customer satisfaction.
• Engage in lead generation for Sales Qualified Leads (SQLs).

Skills

Organizational Skills

Multi-tasking

Customer Service

Technical Support

Cross-functional Teamwork

Education

Bachelor’s Degree in a Life Science

Tools

Microsoft Office

Job description

Chromatography Solutions Specialist (USA REMOTE)

Employer Industry: Life Sciences and Biotechnology

Why consider this job opportunity:
- Salary range of $65,000 - $70,000
- Flexible remote work arrangement available for eligible roles
- Opportunity for career advancement and growth within a global technology leader
- Supportive and collaborative work environment focused on continuous improvement
- Chance to make a real difference in advancing scientific analysis and improving human health

What to Expect (Job Responsibilities):
- Respond to incoming inquiries through various channels, providing technical support and product recommendations
- Collaborate with the Technical Support Team to ensure high customer satisfaction and foster strong relationships
- Meet revenue targets in your supported region or territory
- Provide technical solutions for assay development based on customer analytical methods
- Engage in lead generation initiatives to cultivate Sales Qualified Leads (SQLs) for the sales team

What is Required (Qualifications):
- Bachelor’s Degree in a Life Science (e.g., Chemistry or Biology)
- At least 2 years of relevant industry or academic experience, including 1 year in Sales or Customer Service and 1 year in chromatography/sample preparation
- Experience with Microsoft Office and database management
- Strong organizational skills with the ability to multi-task
- Proven ability to succeed in collaborative settings with a focus on cross-functional teamwork

How to Stand Out (Preferred Qualifications):
- Experience in technical support for separation science-related products and services
- Familiarity with CRM, ERP, ticketing, and chat software
- Knowledge of complex testing methods in analytical chemistry

#LifeSciences #Biotechnology #RemoteWork #CareerOpportunity #CustomerSupport

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About the company

Danaher Corporation is an American globally diversified conglomerate with its headquarters in Washington, DC.

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