CHOICES Care Coordinator (Obion, Dyer & Lake County)

BlueCross BlueShield of Tennessee; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen sucht einen engagierten Care Coordinator, um die Lebensqualität der Mitglieder zu verbessern. In dieser Rolle haben Sie die Möglichkeit, direkt mit Mitgliedern und ihren Familien zusammenzuarbeiten, um deren Gesundheits- und Lebensziele zu erreichen. Sie werden in einer dynamischen Umgebung arbeiten, in der Ihre Fähigkeiten im kritischen Denken und Zeitmanagement geschätzt werden. Diese Position erfordert eine aktive RN-Lizenz oder einen Master in Sozialarbeit, um sicherzustellen, dass die Mitglieder die benötigte Unterstützung erhalten. Wenn Sie eine Leidenschaft für die Verbesserung des Lebens anderer haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Mindestens 2 Jahre klinische Erfahrung erforderlich.
• Aktive RN-Lizenz oder Master in Sozialarbeit mit aktiver Lizenz erforderlich.

Responsibilities

• Zusammenarbeit mit Mitgliedern zur Identifizierung benötigter Unterstützungen.
• Durchführung von persönlichen Bewertungen zur Bestimmung des aktuellen Status der Mitglieder.

Skills

Kritisches Denken

Zeitmanagement

Kundenservice

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Organisatorische Fähigkeiten

Education

Aktive RN-Lizenz in Tennessee

Master in Sozialarbeit

Tools

Microsoft Office

Job description

Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you. As a Care Coordinator, you will make a lasting impact on members’ lives by ensuring their safety at home or within a community setting. In this role, you’ll travel to members' homes within the Dyer, Obion & Lake County region for visits, while managing various demands and requests from internal and external stakeholders. We’re seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities.

You will be a great match for this role if you have:

• 3 years of experience in a clinical setting
• Registered nurse with an active license in Tennessee or a participating state under the Nurse Licensure Compact, or a Master’s in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW)
• Exceptional customer service skills
• Residence within 50 miles of Union City (serving Lake, Dyer, and Obion County areas)
• Availability for an 8:00 am – 5:00 pm CST schedule (no on-call), with potential for a compressed workweek after 1 year, upon management approval

Job Responsibilities

• Partner with members and families to identify needed supports and direct services to meet health, employment, and independent living goals
• Collaborate with clinical and social support teams to address physical, behavioral health, and long-term service needs
• Conduct face-to-face assessments to determine members' current status across physical, behavioral, functional, psycho-social, financial, employment, and independent living domains
• Authorize appropriate home and community-based services based on criteria and ensure members' needs are met
• Hold a valid driver’s license
• Complete TB Skin Test (for field staff)
• Complete 24 months in role before applying for internal transfers
• Complete immunizations or medical tests as required

Job Qualifications

Experience

• Minimum 2 years of clinical experience

Skills & Certifications

• Proficiency in basic Microsoft Office and email
• Effective time management
• Strong oral and written communication
• Interpersonal and organizational skills

License

• Active RN license in Tennessee or a participating state under the Nurse Licensure Compact, or a Master’s in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW)

Note: Employees operating a BCBST-owned, personal, or rental vehicle routinely for work will be enrolled in the BCBST Driver Safety Program, adhering to all guidelines including maintaining a valid driver’s license, insurance, and acceptable MVR.