Chocolatier - Vegas

Ghirardelli Chocolate Company; Las Vegas (NV); Vor Ort; USD 17.000 - 30.000; Vollzeit

Benefits dieser Stelle

Holiday pay

Free sundae or shake on shift

Employee discount 50% off

Zusammenfassung

Ghirardelli is hiring a Restaurant/Retail Associate in Las Vegas to perform both restaurant and retail duties. You will merchandise, stock, and provide excellent guest service while selling our premium chocolate line. Experience in retail is a plus; must be high-energy, reliable, and able to work nights and weekends.

Starting pay is $15.00 per hour plus tips, with holiday pay and a 50% employee discount. A quarterly bonus opportunity and opportunities for growth are offered.

Qualifikationen

• Must be 18 years old.
• High school diploma preferred.
• Previous retail experience is desirable for this position.

Aufgaben

• Provide exceptional Guest service.
• Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices.
• Assemble various proprietary retail items per the Recipe Guidelines.
• Maintain adequate supply of all retail product both on the sales floor and in back stock.
• Ensure all product is appropriately priced and signed per Company Guidelines.
• Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display.
• Maintain detailed knowledge of all products, pricing, and Company History.
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities.
• Gift-wrap as needed items for sale per Company Guidelines and Standards.
• Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition.
• Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion
• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down Fountain Area
• Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste
• Maintain the proper level and all required ice cream flavors
• Keep knowledge level current of all fountain products and their required preparation
• Work as a "Topper" or "Scooper" as needed
• Perform "Semi-Table Service" function as part of overall Guest Satisfaction
• Maintain all Candy Making equipment and supplies in good working order, and know all recipes

Kenntnisse

Basic math

Communication skills

Teamwork

Time management

Customer service

Dish machine operation

Ausbildung

18 years old

High school diploma preferred

Jobbeschreibung

WHO WE ARE At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.

Job Summary **Immediate openings, ability to start in days!!** Starting Pay – $15.00 + TIPS! Holiday Pay – 1.5x pay for worked holidays! Free Sundae or shake on every Shift!! Employee Discount – 50% off everything! Quarterly Bonus opportunity!! Store Hours – Sunday - Thursday 10:00am - 12:00am ; Friday & Saturday 10:00am - 1:00am Shifts could be up to 2 hours before/after store hours for prep/cleaning.

Restaurant/Retail Associate – this position will perform all restaurant and retail duties. Ghirardelli's employees are the face of our company. They set us apart from other retailers. This position will perform both restaurant and retail duties. Merchandise, stock, and provide excellent guest service while selling our Premium Chocolate line. Previous retail experience is desirable for this position. Must be High Energy, Reliable, have a Strong Work Ethic, be able to work all shifts including Nights and Weekends.

Scope of Responsibilities

• Provide exceptional Guest service
• Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices
• Assemble various proprietary retail items per the Recipe Guidelines
• Maintain adequate supply of all retail product both on the sales floor and in back stock
• Ensure all product is appropriately priced and signed per Company Guidelines
• Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Gift-wrap as needed items for sale per Company Guidelines and Standards
• Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition
• Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion
• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down Fountain Area
• Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste
• Maintain the proper level and all required ice cream flavors
• Keep knowledge level current of all fountain products and their required preparation
• Work as a "Topper" or "Scooper" as needed
• Perform "Semi-Table Service" function as part of overall Guest Satisfaction
• Maintain all Candy Making equipment and supplies in good working order, and know all recipes

Specific Knowledge and Skills

• Basic math computation skills
• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Education and Work Experience

• Must be 18 years old
• High school diploma preferred

Ghirardelli's salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job‑related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.

Ghirardelli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

Where permitted by law, applicants for this position may be required to undergo job‑related background and drug screening. Qualified applicants with criminal histories will be considered for employment in a manner consistent with relevant state and local fair chance laws, including the California Fair Chance Act and the New York City Fair Chance Act, where applicable.