CHMG Product Manager Senior

Cone Health Medical Group; Greensboro (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Cone Health Medical Group is seeking a Product Owner in Greensboro, NC to own end-to-end product lifecycles supporting clinical operations and leader decision-making. You will translate priorities into actionable requirements and roadmaps, collaborating with clinical, operational, and IT teams to deliver measurable value and sustained adoption.

The role emphasizes data-driven performance support, regulatory alignment, and continuous improvement across multiple initiatives.

Qualifications

• Bachelor's degree in healthcare administration, industrial/management engineering, operations, or related field.
• Minimum of 5 years of work experience in healthcare operations, clinical workflows, analytics, or product management.
• Experience designing workflows and standard work in clinical or operational settings.

Responsibilities

• Own the end-to-end lifecycle of assigned products or initiatives from discovery to adoption and continuous improvement.
• Translate priorities into clear product requirements, user stories, and measurable success criteria.
• Develop and maintain product roadmaps balancing near-term delivery with long-term objectives.
• Design solutions grounded in clinical and operational workflows.
• Partner with leaders to understand needs, validate solutions, and drive adoption.

Skills

Product ownership

Stakeholder engagement

Data analytics

Cross-functional collaboration

Education

Bachelor's degree in healthcare administration / related field

Job description

The role is responsible for owning and delivering one or more products or initiatives that support Medical Group clinical operations, performance outcomes, and leader decision-making. This role manages complex products within an assigned domain and ensures solutions deliver measurable value and are adopted effectively.
The role owns the end-to-end product lifecycle-from problem definition through implementation and sustained performance-and partners with clinical, operational, and technical stakeholders to translate Medical Group priorities into actionable, scalable solutions. This role may be assigned to different product domains or initiatives over time based on Medical Group priorities and operates with limited supervision.

Essential Job Function

Product Ownership & Delivery

• Own the end-to-end lifecycle of assigned products or initiatives, from discovery and definition through implementation, adoption, and continuous improvement.

• Translate Medical Group priorities and stakeholder needs into clear product requirements, user stories, and measurable success criteria.

• Develop and maintain product roadmaps that balance near-term delivery with longer-term objectives.

• Design solutions grounded in a strong understanding of clinical and operational workflows.

Stakeholder Engagement & Collaboration

• Partner with clinical, operational, and administrative leaders to understand needs, validate solutions, and drive adoption.

• Engage subject matter experts to inform product design and ensure practical, usable outcomes.

• Collaborate with planning, project management, education, optimization, analytics, and IT teams to ensure coordinated delivery.

• Communicate product priorities, progress, risks, and outcomes clearly to stakeholders.

Analytics, Insights, and Performance Support

• Use data, reporting, and feedback to assess product performance and guide improvement.

• Ensure products provide timely, actionable information that supports accountability and decision-making.

• Promote transparency, data quality, and appropriate data use within assigned products.

Operational Excellence & Continuous Improvement

• Monitor adoption and performance outcomes, using insights to drive iterative enhancements.

• Ensure solutions align with applicable regulatory, privacy, security, and governance standards.

• Identify opportunities to simplify workflows, reduce variation, and improve operational efficiency.

• Contribute to shared product management practices and standards within the Medical Group.

Education

• Required: Bachelor's degree in healthcare administration, industrial/management engineering, operations, or a related field and or equivalent training and experience.

Experience

• Required: Minimum of 5 years work experience in healthcare operations, clinical workflows, analytics, product management. Demonstrated experience designing workflows and standard work in clinical or operational settings

  Demonstrated success managing products or complex initiatives from concept through implementation and sustained adoption.

• Strong product mindset with experience working in cross-functional, matrixed environments.

• Ability to engage effectively with clinical, operational, and technical partners.

• Experience translating complex needs into clear requirements and usable solutions.