Childrens Coordinator

The Village South; Florida; On-site; USD 42,000 - 66,000; Full time

Job summary

WestCare Foundation is seeking a dedicated Case Manager to coordinate services for consumers and families within our Florida programs. You will conduct needs assessments, develop service plans, and maintain documentation per licensing and regulatory standards.

The role requires collaboration with treatment teams and external providers to ensure quality, compliant care. Responsibilities include coordinating discharge planning, arranging transportation, and participating in meetings and trainings.

Qualifications

• Requires a master's degree in Addiction Counseling, Criminal Justice, Social Work, Psychology, or related field.
• Minimum two years of related case management or care coordination experience.
• Familiarity with DSM IV/5, MI, CCISC, trauma-informed care, and confidentiality rules.

Responsibilities

• Conduct Needs Assessments and Develop Service Plans with consumer and family.
• Coordinate care and linkages with community providers and treatment teams.
• Document all services per licensing, Medicaid, Joint Commission standards, and agency policies.
• Prepare progress reports for courts, probation, and caseworkers.
• Ensure safety and confidentiality in line with HIPAA.

Skills

Case management

Care coordination

DSM/assessments

Interdisciplinary collaboration

Education

Master's degree

Tools

Electronic health records

Job description

https://info.flclearinghouse.comPosition Summary:The individual in this position acts as the primary consumer advocate, keeps abreast ofprogress, and coordinates all services delivered to the consumer and family internally andthrough external referral. All other duties as assigned.Essential Job Functions:Conduct Needs AssessmentsDevelop Service Plans in collaboration with the consumer and familyConduct monthly Service Plan ReviewsDocument all clinical services and activities in accord with licensing, Medicaid, Joint Commission standards, and agency policies and proceduresConduct individual case management sessions, as neededPerform activities on behalf of the consumer and family, including attendance at external appointments (e.g., court appearances, etc.), as neededProvide the consumer and family with referrals and linkage to community-based services, as neededPrepare monthly Progress Reports, as required, for assigned consumers for courts, probation officers, caseworkers, etc.Coordinate consumer and family care with the treatment team and involved external providersResponsible for the development of the discharge plan in coordination with other treatment team membersArrange transportation for consumers, as neededAssure implementation of and adherence to the behavioral management system, including providing behavioral consequences, motivational incentives, and learning experiences for the consumerParticipate in Case ConferenceProvides transportation for consumers as needed.Participate in meetings and attend trainings as required and requestedUnderstands HIPAA, Professional Ethics, Consumer Rights and ConfidentialityParticipate in performance improvement activitiesEmbrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.Perform any other duties as assigned.Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.Perform any other duties as assigned.Essential Qualifications:Certifications/Licensures:Certification as a Certified Case Manager (CBHCM or CWCM) in good standing by an agency approved and recognized by the Florida Certification Board is preferred at time of hire; Preference will be given to those candidates who are currently certified.Education:Graduation from an accredited masters program with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related field is requiredExperience and Competencies:A minimum two (2) years of related experience providing case management and/or carecoordination services preferred.Bilingual preferred.Valid driver’s license and ability to obtain and maintain Westcare’s vehicle insurance isrequiredMust have familiarity of Broward CountyMust have availability to work a flexible schedule including evenings and weekends.Maintains confidential files and records.The ability to determine eligibility of a consumer’s admissionThe ability to use DSM IV/5 diagnostic criteria to provide substance use, mental health, and behavioral diagnosesThe ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Wellness and Recovery PlanThe ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life areasKnowledge of the inter-relationship among substance use, mental health, and primary care disorders.The ability to conceptualize cases within a developmental framework for the purpose of treatment planning, therapeutic intervention, and discharge planningKnowledge in the understanding of Motivational Interviewing; Motivational Enhancement Therapy; Comprehensive, Continuous Integrated System of Care (CCISC); and Trauma-Informed CareDemonstrate proficiency is the administration and interpretation of the below listed assessments, as needed:SMQ10PCL-5ASAMConfidence QuestionnaireChild/Adult Behavioral ChecklistOverdose screeningSissar/Cfars/Mental health outcomeGPRALocusThe ability to provide Wellness and Recovery Planning through the identification and prioritization of problems needing resolution; the development of goals and objectives for the consumer which are expressed in behavioral and measurable terms; and the ability to negotiate goals and objectives with the consumer and the familyThe ability to counsel individuals and families in the achievement of objectives through the exploration of a problem and its ramifications; the examination of attitudes and feelings; the consideration of alternative solutions; and decision makingThe ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providersAbility to use trauma informed care principles including ensuring consumer safety, preventing/avoiding re-traumatization, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowermentAbility to identify and describe key signs, symptoms, impact and manifestations of traumaAware of the differences between trauma informed and trauma-specific servicesUnderstands the bidirectional relationships among substance use and mental disorders and traumaUnderstands the differences among various kinds of abuse and trauma, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violenceThe ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as neededThe ability to provide information to individuals and families concerning alcohol or other drug use, mental health problems, and the available services and resourcesThe ability to identify the needs of a consumer and family that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources availableThe ability to write assessments, Wellness and Recovery Plans, progress notes, discharge summaries, and other consumer related data as evidenced through the clinical recordsKnowledge and application of developmental theoriesKnowledge and application of developmental psychopathologyUnderstanding of family dynamics, family roles, and family structureUnderstanding and application of federal, state, local and agency confidentiality rules and professional standards of conductUnderstanding of professional ethics, consumer rights, and professional responsibilitiesUnderstanding of issues in prevention, intervention and treatment.Understands that different groups have different perceptions of health, wellness, behavioral health, and preventive health servicesDemonstrates respect for individual’s cultural and ethnic values when conducting assessments, developing Wellness and Recovery Plans, and providing servicesDemonstrates ability to work effectively with staff and populationsKnowledge of WestCare Mission, goals and valuesKnowledge of Incident ReportingKnowledge of HIPAA, Professional Ethics, Consumer Rights and ConfidentialityFamiliarity with WestCare services and programsDemonstrates a high degree of dependability.Maintains a good attendance record.Observes working hoursShows flexibility and is responsive to requests from supervisorWorks independently with minimal supervisionExhibits characteristics of good workmanship, and integrity on the jobWork time is always productiveDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agenciesIs courteous to consumers, staff, and all others.Demonstrates tact at the appropriate time.Cooperates with others both within and outside WestCare.Works well with supervisor; accepts direction and supervisionMaintains a positive attitude toward workEnsures and maintains a safe working environment.Work area is clean and orderly.Verbalizes, understands and adheres to agency safety procedures.Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting proceduresPresents a positive personal imageDresses and maintains a professional demeanorCPR Certification, First Aid Certification and an annual Tuberculosis test.Ability utilize Microsoft Office Software SuiteAbility utilize internal electronic health record softwareAbility to provide an Affidavit of Good Moral CharacterClearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.Working Conditions:Work is primarily performed in an office or outpatient treatment setting.Some outdoor activities may be required.Essential Physical and Mental Demands of the JobThe employee must be able to perform the following essential duties and activities with or without accommodation:Physical Demands:Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.Mental Demands:Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.Requires the ability to work under stress and in emotionally charged settings.The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.