Children's Licensing and Certification Authority Staff Manager (HCA/DHI/CLCA #10112998)

New Mexico Department of Justice; Santa Fe (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

New Mexico Department of Justice seeks a Staff Manager for the Children's Licensing and Certification Authority in Santa Fe. You will supervise survey teams, evaluate facilities for safety and regulatory compliance, and coordinate investigations of complaints to ensure defensible decisions.

This role requires NM licensure as LISW/LCSW/LMFT/LPCC/LPAT and 3 years of relevant experience in behavioral health service delivery with children and families.

Qualifications

• Licensure in New Mexico as LISW, LCSW, LMFT, LPCC, or LPAT is required.
• Three years of relevant experience, or a combination with related education.
• Ability to supervise staff and manage survey workflows.

Responsibilities

• Survey certified/licensed child/adolescent facilities for regulatory compliance.
• Interview clients and staff, assess environment for safety and infection control.
• Develop survey schedules within state guidelines and timelines.
• Coordinate investigations of complaints and ensure defensible deficiency statements.
• Provide effective supervision to staff and manage workload.

Skills

Critical thinking

Communication

Flexibility

Team player

Deadline-driven

Clinical expertise

Education

LISW/LCSW/LMFT/LPCC/LPAT licensure

3 years relevant experience

Job description

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Children's Licensing and Certification Authority Staff Manager (HCA/DHI/CLCA #10112998)

For more Job Requirements & Classification Description:

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employee's continuous growth and wellness.

Why does the job exist?

The Children's Licensing and Certification Authority Staff Manager will:

• Manage the survey and administrative functions for the Santa Fe survey team for certified services and licensed facilities for specific child/adolescent agencies across New Mexico.

How does it get done?

The Children's Licensing and Certification Authority Staff Manager is responsible for:

• Surveying certified and/or licensed child and adolescent facilities for regulatory compliance;
• Interviewing clients and staff of provider agencies, evaluating the facility environment to ensure it meets safety and infection control standards as required, reviewing records, and evaluating factors that could affect the health, safety, and welfare of children receiving medically necessary behavioral health services;
• Developing the survey schedule within state guidelines;
• Ensuring surveys are completed within necessary time frames, coordinating the investigation of complaints, reviewing the statement for deficiencies, accuracy, and correlation to regulations and defensibility, ensuring completion of survey workload and process, and providing effective supervision to staff.

Who are the customers?

• Certified and/or licensed providers, their staff, the children and treatment teams involved in their care/placement;
• Multiple State, local, and national governments and providers in the course of program monitoring.

Ideal Candidate

The Ideal Candidate has:

• Ability to think critically;
• Excellent oral and written communication skills;
• Flexibility;
• Team player mentality;
• Ability to work in a dynamic and fast paced environment with deadlines;
• Clinical expertise working with children, adolescents and families in behavioral health service delivery.

Licensure in New Mexico as an LISW, LCSW, LMFT, LPCC, or LPAT and three (3) years of experience as it pertains to the essential duties and responsibilities of the classification. Any combination of education from an accredited college or university in a related field above licensure requirements and/or direct experience in this occupation totaling three (3) years may substitute for the required experience.

Employment Requirements

• Must possess and maintain a valid Driver's License.
• Must obtain a Defensive Driving Certificate.
• Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.

Working Conditions

Work is performed in an office setting with frequent on-site visits in licensed and certified healthcare facilities, with phone and extensive computer usage. Some sitting, standing, walking, bending reaching and lifting up to twenty (20) pounds may be required. Frequent in-state travel with overnight stays, is required.

Supplemental Information

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For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.