Children’s Care Manager

Association for Mental Health and Wellness; Town of Islip (NY); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Mileage reimbursement

Flexible schedule

Agency vehicles available

Job summary

The Association for Mental Health and Wellness seeks a Children's Care Manager in the Town of Islip, NY. This role involves connecting with children and families facing behavioral and physical health challenges, managing consents and data entry, and providing home-based services. A Bachelor’s degree in a relevant field and two years of experience is required. The role offers a competitive salary ranging from $50,000 to $52,000 annually based on experience, with flexibility in schedule, and travel throughout Suffolk County.

Qualifications

• Two years’ experience working with children is required.
• Certification in completing Child and Adolescent Needs and Strengths Comprehensive Multisystem Assessments is a plus.
• Experience with the juvenile justice system is a plus.

Responsibilities

• Meet with child and family for initial consent and enrollment.
• Contact providers to obtain backup eligibility documentation.
• Enter encounter notes and upload consents into EHR.

Skills

Attention to detail

Excellent inter-personal communication

Collaborative communication skills

Strong organization skills

Writing skills

Bilingual English/Spanish

Education

Bachelor’s degree in a human service/health discipline

Master’s degree in the same discipline

Tools

Electronic health records

Microsoft Word

Excel

Outlook

Job description

To Advocate. To Educate. To Empower. Together.

Salary: $50,000-$52,000 annually (based on experience and credentials)

Hours: 37.5 hours per week; flexibility in schedule necessary

Location: Ronkonkoma, NY and travel throughout Suffolk County

Availability: Immediate

Position Description

The Children’s Care Manager connects with the local community and establishes supportive helping relationships with children and their families who have significant behavioral and/or physical health conditions. The Care Manager is responsible for the initial consent and enrollment process and data entry. Service delivery is home and community based and entails travel throughout Suffolk County. Use of agency vehicles is encouraged, when available, but a safe, personal auto and a clean NYS Driver’s License are required; mileage reimbursement is provided. The Children’s Care Managers work in teams and receive weekly supervision and ongoing support. Laptops and cell phones are provided.

Key Responsibilities

• Meeting with child and family for initial consent and enrollment process, confirming eligibility etc.
• Contact providers to obtain backup eligibility documentation
• Enter encounter notes, upload consents and other documentation into EHR
• Carry a mixed caseload of both outreach and enrolled cases
• Provide comprehensive Care Management, linkages and referrals

Qualifications

The successful candidate should possess or be able to quickly acquire the following skills and knowledge:

• A Bachelor’s degree in a human service/health discipline and two years’ experience working with children is required. Candidates with Master’s degrees in the same discipline are also encouraged to apply.
• Attention to detail to ensure accuracy in the consent and enrollment process
• Excellent inter‑personal communication including the ability to establish empathic, empowering relationships with children and families who have experienced behavioral health issues, substance use, complex trauma as well as physical conditions which impact their functioning.
• Strong collaborative communication skills with health/mental health professionals, educators, child welfare services and other care providers
• Current or previous certification in completing Child and Adolescent Needs and Strengths Comprehensive Multisystem Assessments (CANS) is a plus
• Experience with the juvenile justice system is a plus
• Understanding of the key elements of recovery and wellness, including the role of family and self‑help
• Sound organization skills, including computer skills (agency uses electronic health records)
• Basic knowledge of the children’s public health/mental health system, child welfare, public entitlement and social service programs
• A reliable self‑starter with the ability to work both independently and as part of an interdisciplinary team. Candidate must be flexible in availability to work evenings, after school, and weekends to meet with employed caregivers
• Strong writing and computer skills, as electronic health record is used for documentation. Basic knowledge in computer applications such as Microsoft Word, Excel and Outlook
• Bi‑lingual, English/Spanish preferred; stipend is awarded for assessed and verified bi‑lingual proficiency
• Valid and clean NYS Driver’s license