Child Welfare Program Manager (Child Welfare Manager 2)

U.S. Department of Veterans Affairs; Gresham (OR); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A government agency in Oregon is seeking a Child Welfare Program Manager to oversee child welfare services and foster equity within the organization. This full-time position requires strong leadership and a commitment to child safety. Responsibilities include managing operations, supporting staff development, and building community partnerships. Benefits include a competitive salary and an excellent benefits package.

Benefits

Cost of Living Adjustments

Amazing benefits package

Annual salary increases

Qualifications

• Six years of supervision or management experience.
• Experience in child safety programs is a plus.
• Background in equity-focused initiatives.
• Ability to foster a supportive workplace.

Responsibilities

• Oversee delivery of Child Welfare services.
• Foster an inclusive workplace.
• Support staff through development.
• Build community partnerships.
• Ensure compliance with laws and policies.

Skills

Leadership

Cultural competence

Data analysis

Crisis management

Community partnership

Education

Bachelor's degree in a related field

Job description

Overview

Initial Posting Date: 10/07/2025

Application Deadline: 10/21/2025

Agency: Department of Human Services

Salary Range: $7,353 - $11,373

Position Type: Employee

Position Title: Child Welfare Program Manager (Child Welfare Manager 2)

Job Description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Ready to make a meaningful impact in the lives of children and families? Join the District 2 Child Welfare team as a Program Manager and take a leadership role in transforming child protection services and building brighter futures.

We are currently seeking a Child Welfare Program Manager (Child Welfare Manager 2) to help guide and shape the work of our dedicated team in District 2.

You will be responsible for a portfolio that includes enhancing our business administration, collaborating with the Judiciary and legal community to enhance our collective efforts to improve efficiencies in our overall practice and managing the After-Hours Program team to ensure that the work of each full-service branch continues even after regular business hours, on weekends, and holidays, with a focus on child safety and support.

We are seeking a Child Welfare Program Manager (Child Welfare Manager 2) to join our Gateway Child Welfare team.

Program Areas

• Discovery team: This team is tasked with ensuring that all necessary legal documents are provided to the court and attorneys in a timely manner, ensuring that judges have the information they need to make informed decisions.
• Paralegals: The Paralegals are responsible for handling all legal matters related to Child Welfare services, including tort claims, legal filings, public records requests, and official department notices.
• Business Administration: District 2 has a dedicated business administration team to support all daily functions of the Child Welfare Branches. This team is responsible for administrative supports including (but not limited to) relative searches, Discovery, oversight of fleet, process all financial requests, case management coordination, and many other business administrative tasks.

Your work week will be structured professionally, with flexible hours to meet service needs. Be prepared to participate in an on-call rotation, which might involve evening or weekend duties.

About District 2: Serving a diverse single-county area with both urban and rural communities, District 2 includes approximately 900 staff who are committed to delivering high-quality services to children and families.

If you\'re passionate about child welfare and ready to lead meaningful change, we encourage you to apply and help shape a stronger, safer future for Oregon’s children.

Summary of Duties

• Lead Program Operations: Oversee the effective delivery of Child Welfare services, ensuring compliance with federal and state laws, policies, and performance outcomes.
• Promote Equity and Inclusion: Foster a diverse, culturally responsive, and discrimination-free workplace where all individuals feel welcomed, valued, and respected.
• Develop Workforce Capacity: Support staff through training, performance management, and professional development, with a focus on cultural competence, leadership, and accountability.
• Strengthen Community Partnerships: Build and maintain collaborative relationships with courts, public/private agencies, community organizations, and multi-disciplinary teams to support holistic child welfare services.
• Ensure Quality Service Delivery: Drive continuous improvement through performance monitoring, data-driven assessments, and feedback from staff and community partners to enhance client outcomes.
• Manage Resources Effectively: Oversee budgeting, personnel decisions, facility needs, and reporting to ensure efficient, ethical, and strategic use of resources.
• Uphold ODHS Core Values: Demonstrate integrity, professionalism, innovation, and a strong commitment to service equity and stewardship in all aspects of leadership and service delivery.
• Champion Client-Centered Practices: Implement systems that ensure coordinated, family-focused case management and comprehensive services for children and families.
• Engage in Strategic Planning: Contribute to district and statewide planning efforts, including the development, implementation, and evaluation of Child Welfare strategies and policies.
• Represent the Program Publicly: Serve as a spokesperson for the agency, educating the public on child welfare issues and promoting awareness of abuse prevention efforts.

Minimum Qualifications

• Six years of supervision, management, or progressively related experience.

OR

• Three years of related experience and a bachelor’s degree in a related field.

Essential Attributes

• Proven Leadership in Child Safety: Experience leading dynamic, high-impact programs focused on child safety, including crisis management and service delivery in fast-paced environments.
• Expertise in Child Welfare: Background in child welfare or related safety programs, with a strong understanding of relevant policies, regulations, and best practices.
• Data-Informed Decision Maker: Skilled in analyzing internal data and aligning with state and federal guidelines to improve outcomes and guide strategic program decisions.
• Collaborative Community Partner: Demonstrated ability to build and maintain effective, equity-driven partnerships with community organizations, courts, and service providers, with a strong focus on those serving and supporting communities of color and other historically marginalized groups.
• Equity-Focused Leadership: Deep commitment to equity, with proven strategies for addressing systemic barriers and integrating culturally responsive practices into service delivery.
• Culturally Competent Supervision: Experience incorporating cultural values—especially from Spanish-speaking communities—into organizational leadership, staff supervision, and program design.
• Strong Operational Oversight: Proficient in managing sensitive information, supervising complex systems, and ensuring compliance with laws and policies.
• Supportive Workplace Champion: Demonstrated ability to foster a positive, inclusive work environment grounded in family-centered values and employee well-being.

Attention all candidates

A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If selected as the top candidate for this position, and education is a requirement in the minimum qualifications, please be prepared to provide verification of your college/university degree with month/year of completion for further consideration. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance, or graduation dates from an educational institution during the application process.

Working Conditions

• Your work will have a hybrid work format that includes community work, office work, and some work that can be conducted remotely. You will be required to come into the office 4 days per week.
• May have to deal with frustrated or upset customers, employees, or partners. May have to work with multiple partners with conflicting requirements.
• Much of the work is performed under pressure of time or adverse circumstances.
• Non-traditional work hours, including overnight stays and frequent work after traditional working hours.
• Frequent travel to Salem for meetings and committee work. Regular travel within the District.
• Frequently works outside a regular office.
• A valid driver\'s license or acceptable method of transportation is required.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is a Management Service, Supervisory position and is not represented by a union.
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Teresa Camacho De La Torre. If you contact the recruiter, please include the job requisition number: REQ-188208.
• Email: [e-mail]
• Phone (call or text): 971-286-0701.