Child Welfare Case Support Specialist

Oklahoma Department Of Human Services; Tulsa (OK); On-site; USD 30,000 - 35,000; Full time

Job summary

Oklahoma Department Of Human Services in Tulsa is seeking a Child Welfare Assistant at multiple levels to support paraprofessional case management activities for families and children. The role coordinates appointments, transportation, referrals, and court-related needs while assisting in preparing and reporting client information.

The position requires clerical experience in government or non-profit social services, with progressive responsibilities in child welfare environments.

Qualifications

• Six months of general office clerical work, providing care for children in a licensed day care facility, sales, or public contact work
• One year of clerical experience in a governmental or non-profit social services provider environment; substituting thirty semester hours of college for the required experience.
• One year of clerical experience in a governmental or non-profit social services provider environment plus two additional years in a child welfare environment; substituting thirty semester hours of college for the required experience.

Responsibilities

• Responsible for the completion of a full range of paraprofessional work completing various Child Welfare case management activities such as providing assistance to Child Welfare Specialists, clients, client families, and other interested parties.
• Schedules required appointments for doctor visits, family visitations, court appearances, and other venues; arranges or provides transportation for child(ren) and clients.
• This may include coordinating referrals to other program areas, service providers, and the courts; assisting in problem resolution, and making home visits to assist CWS in assessing foster care placement as required by the court or individualized service plan.
• Interviews clients and their families and report findings, which may affect medical, financial, tribal affiliation, and psychiatric care and treatment plans, to assigned CWS.
• Performs administrative support tasks and other related duties including general office duties, inputting case documentation, compiling social and economic data, scheduling, and assisting in meetings with clients, parents, and other interested parties.
• Advises clients of available child welfare services and resources; provides specific program information to clients and may refer to community resources for assistance.
• Assists CWS in providing case management in client meetings, obtaining other services such as daycare or medical care; coordinating activities with law enforcement; courts, and other entities; providing reports to the courts.
• May assist in advocating for the client(s) in obtaining services; maintains communication among the client, providers, client's family, and others; may assist clients in achieving individualized service plans.

Education

Six months of general office clerical work, providing care for children in a licensed day care facility, sales, or public contact work

One year of clerical experience in a governmental or non-profit social services provider environment

One year of clerical experience in a child welfare environment plus two additional years

Job description

Oklahoma Department Of Human Services in Tulsa is seeking a Child Welfare Assistant at multiple levels to support paraprofessional case management activities for families and children. The role coordinates appointments, transportation, referrals, and court-related needs while assisting in preparing and reporting client information.

The position requires clerical experience in government or non-profit social services, with progressive responsibilities in child welfare environments.